Oncourse Reviews | Read Customer Reviews of oncourse.com

Oncourse Reviews | Read Customer Reviews of oncourse.com

Oncourse reviews

506 approved reviews, newest moderated first

Dr. J. M.
May 2, 2026
Ray from Ambient Heating & A/C quickly repaired our heating system.
Oncourse was wise enough to choose Ray from Ambient Heating & Air Conditioning in Granby to repair the gas conversion burner for our boiler. He came on time, brought in the appropriate replacement parts and tools and figured out the problem right away. He replaced the dead thermocouple and our boiler works again. A bonus is that he was friendly, answered all my questions and explained what he was doing.
Response from OncourseMay 4, 2026
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
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Rick B.
May 1, 2026
The repairman was great at keeping us…
The repairman was great at keeping us notified of his arrival time. He was very thorough in performing the repair and completed it in a very reasonable time. He explained how the part worked and asked if I had any questions on the repair. He was very polite and professional.
Response from OncourseMay 4, 2026
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
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John W.
May 1, 2026
Best ever service co.We've always had good exspeariences…
We've always had good exspeariences with your company...ALWAYS! THIS TIME IT WAS ABOVE AND BEYOND! OUR SERVICE MAN WAS THE BEST! Jose lissend, was able to answer any questions and friendly. You are blessed to have this service man ! Thank you so very much. John and Carolyn Waite
Response from OncourseMay 4, 2026
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
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Judy T.
May 1, 2026
Still leaking
Still leaking
Response from OncourseMay 1, 2026
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. A member of our Help Desk team will be reaching out to you directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
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Robert P.
May 1, 2026
Your rep diagnosed the problem…
Your rep diagnosed the problem immediately and then ordered a part to fix it. A few days later he came back and installed the new part and the dryer works well now.
Response from OncourseMay 4, 2026
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
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Patricia A W.
May 1, 2026
Jonathan
Service person, Jonathan, was pleasant and clearly communicated that all was good with our air conditioning unit.
Response from OncourseMay 4, 2026
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
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Ilene L.
May 1, 2026
Eric was efficient
Eric was efficient, professional and friendly
Response from OncourseMay 4, 2026
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
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Donna M.
May 1, 2026
Very accommodating
Very accommodating
Response from OncourseMay 4, 2026
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
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