OluKaiReviews of olukai.com

Order returned by post on the same day as received due to Poor fit. Email received 18th of August advising 5 business to days process and issue a refund. 20 days later & still no refund. 48 hours to respond or I’ll contact my bank and chargeback the full amount in dispute. Order number UK12370

AMAZING quality and certified B Corp too. I had a technical issue with a promotion they were running with Strava and their customer service team was clearly human and helpful. These shoes are the best I've ever owned and I would hands down recommend them.

BEWARE OF PURCHASING OLUKAI's ON AMAZON. OLUKAI REQUIRES AN OLUKAI ORDER NUMBER FOR WARRANTY RETURNS, BLOCKING AMAZON RETURNS. THEY EVEN TOOK DOWN THEIR WARRANTY PAGE ON THEIR WEBSITE.

Following a breakdown in communication I felt the need to take to the page of reviews. I cannot thank Olukai customer services for taking a relentless ethos to get to understand what had gone wrong with my brief encounter with customer services. Olukai not only pride themselves in the delivery of premium footwear they also have an equal focus on understanding the customers needs to understand what has gone wrong with a purchase. I am overwhelmed by the steps taken by the customer care team to resolve any shortfalls. To this effect I have purchased another pair of footwear thus buying with confidence. Thank you to the Olukai customer care team for going the extra mile !👍

I bought 3 items Very stylish but sizing is way off and only 1 of the 3 is comfortable one was too small one too large and all overpriced

Olukai Australia has the worst customer service possible.

I paid $200 for a pair of leather sandals and assumed I was buying quality. Bought them at end of summer last year and left them in the box until this year. Wore them a 2 months on a few weekends. Sole pad is coming loose and curling on both sandals. Not worth the money and just out of year warranty even though they were in their box 95% of that year.

The side of my left flip flop ripped out of the sole after the middle of their second summer. Summers are pretty short where I live. Bummed because I paid a premium for them.