Olivia Bottega | Online Bridal ShopReviews of oliviabottega.com

Response from Olivia Bottega | Online Bridal ShopAug 29, 2025

Dear Lakiesha 😍 We're absolutely thrilled to hear your dress was everything you dreamed of - dainty, retro, and oh-so-perfect! That off-the-shoulder detail is one of our favorites too, and we love how you described it as your "favorite part" (you made our design team blush! 😊). A huge thank you for shouting out our customer service and sales squad - we'll be sure to share your kind words with them. They live for moments like this! We're so honored you chose Olivia Bottega for your big day. If you ever feel like reliving the magic, we'd love to see a photo of you shining in your dress - tag us @OliviaBottega so we can cheer you on! Wishing you a lifetime of happiness! With love, Mary Olivia Bottega Team 🤍

Response from Olivia Bottega | Online Bridal ShopAug 21, 2025

Dear Paula! Thank you so much for taking the time to leave such kind feedback! We are absolutely thrilled to hear that you loved the quality of your dress and detachable skirt and that the custom sizing resulted in a perfect, glove-like fit. That's exactly what we strive for! We also sincerely appreciate your patience and understanding regarding the shipping delays. We completely agree that timely delivery is a crucial part of the experience, and we're continuously working with our partners to improve this. It was a pleasure helping you create your dream look, and we wish you all the happiness in the world on your wedding day and beyond! Warmly, Mary Olivia Bottega Team

Response from Olivia Bottega | Online Bridal ShopAug 21, 2025

Dear Mikayla! Thank you so much for this wonderful feedback! We're thrilled to hear your dress was everything you imagined and that our team could help you get the perfect lace-up back. A perfect fit with no alterations needed is what we always aim for - that's a huge win! We're also glad the delivery was fast and you have one less thing to worry about for your big day in June. Wishing you all the happiness for your wedding day and beyond! Best, Mary Olivia Bottega Team

Response from Olivia Bottega | Online Bridal ShopAug 14, 2025

Dear Jane! Thank you for sharing your feedback - we’re truly sorry for the frustration and disappointment you’ve experienced. Falling short of your expectations is something we deeply regret, especially during such an important moment in your life. We acknowledge that our communication should have been more responsive and supportive. While we did send you the additional lacing you requested, we understand that this doesn’t make up for the challenges you faced along the way. Please know that we’re actively addressing these issues to ensure no other bride has a similar experience. We’re grateful you found a local salon to help perfect your dress, and we wish you nothing but joy on your wedding day. If there’s anything more we can do to make this right, please don’t hesitate to reach out. With sincere apologies, Mary Olivia Bottega Team

Response from Olivia Bottega | Online Bridal ShopAug 14, 2025

Dear Norah! Your review just made our entire team do a happy dance - we’re thrilled your "Heist" dress made it safely across the world to become your dream gown! Navigating international customs can be tricky, so we’re especially grateful you trusted us to guide you through the process (and that our team could be there with patience and creative solutions every step of the way!). Most of all, we’re overjoyed the dress was everything you envisioned. There’s nothing better than knowing we helped a bride say “yes” to her dress - especially when it had to travel farther than most! If you’re comfortable sharing, we’d love to see a photo of you shining in your Olivia Bottega look (maybe even a side-by-side with Korean wedding styles you passed up? 😉). Tag us @OliviaBottega - we’ll cheer louder than your guests did! Wishing you and your husband a lifetime of happiness 🤍 With gratitude, Mary Olivia Bottega Team

Response from Olivia Bottega | Online Bridal ShopAug 14, 2025

Dear Bree! Oh, this just made our entire team smile from ear to ear! There’s nothing more rewarding than hearing you feel like a princess in your dress - that’s exactly the magic we want for every bride. Knowing it fits you perfectly is the best compliment we could ever receive. Wishing you the most beautiful wedding day (and all the happy tears when you walk down the aisle in your dream dress!). Thank you for letting us be part of your love story! With joy, Mary Olivia Bottega Team

Response from Olivia Bottega | Online Bridal ShopAug 6, 2025

Hi Alison! We’re absolutely thrilled to hear your dress was everything you dreamed of for your wedding day! Knowing it fit perfectly and looked stunning (that satin shine! 💫) is exactly why we do what we do. A huge thank you for trusting us with your last-minute exchange—our team was honored to move mountains to make sure you walked down the aisle feeling confident and beautiful. Stories like yours remind us why we love being part of these special moments. Wishing you a lifetime of happiness. You made our whole team smile! With gratitude, Mary Olivia Bottega Team

Response from Olivia Bottega | Online Bridal ShopJul 27, 2025

Dear Alaina! We love a full-circle moment – especially when it involves Pinterest dreams coming true! Your story about pinning the Seiliny dress, scouring 15 stores (50 dresses?! 😱), and finally coming home to Olivia Bottega has our whole team grinning. That "aha!" moment when you saw it on Zoom? Chef’s kiss. We’re overjoyed your dress fit like magic and looked even better in person (though we might argue you made the dress shine brighter 💫). Thank you for trusting us with your vision – and for those swoon-worthy photos we now daydream about! P.S. Tag us @OliviaBottega if you share more pics. Future brides need to see this glow! With confetti-level joy, Mary Olivia Bottega