Olivia Bottega | Online Bridal Shop Reviews | Read Customer Reviews of oliviabottega.com

Olivia Bottega | Online Bridal Shop Reviews | Read Customer Reviews of oliviabottega.com

Olivia Bottega | Online Bridal Shop reviews

296 approved reviews, newest moderated first

Sirja R.
Sep 5, 2023
My dress was tailored specifically for…
My dress was tailored specifically for me, and it turned out absolutely perfect! They attentively listened to my preferences and concerns, resulting in a dress that fit impeccably. Furthermore, it arrived on time, which was greatly appreciated. No alterations were necessary, despite my somewhat 'extreme' request for five hoops. The craftsmanship of the dress was of exceptional quality!
Response from Olivia Bottega | Online Bridal ShopSep 28, 2023
Dear Sirja! Thank you very much for your warm review. Hearing that you are happy and so beautiful on your day in our dress is priceless. We are eternally grateful to you for choosing us and trusting us with the purchase of a lifetime. It is well worth it and we will continue to keep it going, inspired by our beautiful brides. We wish you happiness and endless love ❤️💍
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Belon
Aug 18, 2023
Elise…
I live in Atlanta and I loved the try in at home program. It was a major help. I will be purchasing the dress soon. I loved it!
Response from Olivia Bottega | Online Bridal ShopOct 8, 2023
Thank you that your choice is related to our brand exactly. We will be so happy to create the gown for you and be a part of your Wedding day! Our goal is to provide the most efficient customer service for clients all over the world.Oliva Bottega team's goal is to respond to your trust in the future.
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AR
Aug 10, 2023
Well Made
Came in just on time for when I requested it to be ready for. Was absolutely beautiful and well put together.
Response from Olivia Bottega | Online Bridal ShopOct 8, 2023
We are so happy that you choosed us to be part of your Wedding day! Its always important for us to send the dress in the shortest time.Hope, sweetheart, you will come back to us in the nearest future!
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Ashley G.
Aug 10, 2023
My wedding dress is beautiful
My wedding dress is beautiful! I have never seen a more beautiful dress. I highly recommend Olivia Bottega dresses. If you order online make sure you order several months in advance before your wedding so that you allow the seamstress to make your dress especially to fit you and allow for shipping. You won't be disappointed.
Response from Olivia Bottega | Online Bridal ShopOct 8, 2023
Dear Bride, we are so thankful that you shared with us your experience! Our best advantage is our outstanding quality, you can always learn more on our reviews page, because we always show our dresses the way they actually are. This review makes us really excited and motivates us further for our customer.
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Florence I.
Aug 8, 2023
Worst wedding designer
Worst wedding designer. Destroyed my dress and cancelled my order 2 weeks to my wedding. So cruel and evil
Response from Olivia Bottega | Online Bridal ShopJan 9, 2024
Dear Florence, We deeply regret to learn about your dissatisfaction and extend our heartfelt empathy for the inconvenience caused. Our commitment to customer satisfaction is paramount, and we truly cherish and appreciate our valued customers. Regrettably, due to an unfortunate series of events, primarily logistics challenges beyond our control, we encountered difficulties with your order. We promptly communicated the potential delay of your rush order through several notifications, but without a response from you, we faced a dilemma. With the impending risk of not meeting the delivery deadline before your departure for your wedding, we opted to cancel and issue a refund for your order. This decision was made to provide you with the opportunity to allocate your time and the refunded resources towards an alternative solution for your dress. We are also grateful for your feedback. While it reflects a negative experience, we believe every review is instrumental in guiding us to enhance our services. Rest assured, we have implemented corrective measures to mitigate the risk of future delivery disruptions that may arise outside of our influence. Please know that we are always here to support you. Warm regards, Your Olivia Bottega Team
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Annita N.
Jul 10, 2023
Beautiful dress
Beautiful dress. Arrived on time and customer service was very good. I had gotten the Manroe dress for my daughter's prom. Only thing the dress was so sheer she had to wear beige short because you could see underwear.
Response from Olivia Bottega | Online Bridal ShopOct 8, 2023
Thank you for your beautiful review!Olivia Bottega team is thankful for the possibility to cooperate with you. Our goal is to provide the most efficient customer service for clients all over the world. What about the fabric, we can always make the customization and put extra lining for the top. We will be glad to help you if any questions arise, and hope to see you again soon.
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SP
Jul 10, 2023
Not worth it
Lack of communication and transparency. Took much longer to have the dress shipped. Will not be purchasing anything again and would not recommend. 3 stars because the dress did end up being the one I ordered and I was given a small discount for the inconvenience. Definitely not worth the headache. There are better options.
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Hannah K.
Jul 4, 2023
I was soooo apprehensive buying online…
I was soooo apprehensive buying online - especially being based in little old New Zealand. The dress arrived pretty quickly and it was far more than I ever expected - the material and so well made. Beyond chuffed. Thank you!
Response from Olivia Bottega | Online Bridal ShopOct 8, 2023
Hi, Hannah! OMG! Sweetie! Thank you, thank you a lot for such good words! We totally understand the worries of each bride, who wants to buy the dress! Its always so stressful! That's why we are happy to assist each bride with her order and it is always important for us to send the dress as soon as possible to the bride. We use the best quality fabric and choose the “diamond” around the all fabrics! Thank you for being our client. We are looking forward to seeing you again.
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