Olivia Bottega | Online Bridal ShopReviews of oliviabottega.com

Response from Olivia Bottega | Online Bridal ShopNov 16, 2023

Dear Hazel, We sincerely apologize for any confusion and inconvenience you experienced has come to our attention that there was a misunderstanding regarding the bolero for the Audrey mini dress. We would like to clarify that, contrary to our previous communication, the bolero is not included and needs to be ordered as an extra. We deeply regret this miscommunication and the frustration it has caused. We are pleased to hear that you were happy with the quality of the dress. Your satisfaction with our products is our top priority. We're taking your feedback seriously to improve our customer service and ensure clear communication in the future. Thank you for bringing this to our attention, and we hope to serve you better next time. Warm regards, Olivia Bottega team

Response from Olivia Bottega | Online Bridal ShopNov 16, 2023

Dear Rachel Jean, We're absolutely delighted to hear that you loved every step of the journey with us! It's our pleasure to provide personal consultation and ensure every detail is perfect, from sizing to measurements. Knowing that your dress arrived earlier than expected and in perfect condition brings us great joy. We're thrilled to hear that the quality and beauty of the dress were appreciated by everyone. Thank you for trusting us with such a significant part of your special day. Warm regards, The Team at OB

Response from Olivia Bottega | Online Bridal ShopOct 20, 2023

Hi, Kyndal! Thank you for your kind words! We use the best quality fabric and choose the “diamond” around the all fabrics and yes, our best advantage is our outstanding quality, you can always learn more on our reviews page, because we always show our dresses the way they actually are. Thank you for being our client. We are looking forward to seeing you again. All best, OB Team

Response from Olivia Bottega | Online Bridal ShopOct 20, 2023

Dear Bride! Thank you very much for your detailed comment. We hope you enjoyed wearing the Sparkly Koussindy dress for your special day! Regarding the glitter, I would like to share the following: We actually use very expensive and very good quality glitters.The glitter coming off is a normal process though. These fabrics will shed off the glitter more while they are not worn yet and less, but still shed it moderately even when they are not so new anymore. Luckily this does not have any impact on how the dress/or fabric looks like. It continues to sparkle and shine all the same! To reduce the shedding, you can shake the dress first, then steam it professionally. With best wishes, Olivia Bottega Team

Response from Olivia Bottega | Online Bridal ShopOct 15, 2023

Hi, Kaitlyn! Thank you for taking time to leave a review on Olivia Bottega. OB Team will be happy to cooperate with you again 🎀

Response from Olivia Bottega | Online Bridal ShopOct 15, 2023

Hi, Sarah! Thanks for the feedback✨ It is so important for Olivia Bottega to give the best service, even its online store! We stay on shorthand with her beautiful customers almost 24/7 in order to provide highly qualified and professional support. Also, about the custom-size dress: we are so proud that we have an option like that! Every bride feels special with a custom-made gown! Thank you for being our client. We are looking forward to seeing you again. All best, OB Team!

Response from Olivia Bottega | Online Bridal ShopSep 28, 2023

Dear Vikki! Thank you very much for your warm review. We are glad that we were able to fulfill your expectations of buying a wedding dress online. We wish you happiness and endless love ❤️💍

Response from Olivia Bottega | Online Bridal ShopSep 28, 2023

Dear Shaun! Thank you very much for your warm review. We are glad that we were able to fulfill your expectations of buying a wedding dress online. It is well worth it and we will continue to keep it going, inspired by our beautiful brides. We wish you happiness and endless love ❤️💍