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Olivela (olivela.com) has 241 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Susie F.
The Yvonne L'on Diamond & Pearl Octopus Earring is a conversation starter. Love the design!
Response from OlivelaJun 25, 2024
Thank you so much for your kind words! We're thrilled to hear that you love the design of the Yvonne L'on Diamond & Pearl Octopus Earring. It’s always wonderful to know our pieces spark conversations and delight our customers. Enjoy your new accessory!
Jillian
Great prices and my order arrived quickly!
Response from OlivelaJun 20, 2024
Thank you for your kind words! We're delighted to hear you enjoyed our prices and fast shipping. At Olivela, we strive to provide exceptional service and value to all our customers. We look forward to serving you again!
Rachel
Service was great and friendly and informative.
Response from OlivelaJun 20, 2024
Thank you for your kind words! We're thrilled to hear that you had a great experience with our service. We strive to provide exceptional service to all our customers, and it's wonderful to know that we met your expectations. We look forward to serving you again soon!
Shirin
It was packed very nice & clean.
Response from OlivelaJun 20, 2024
Thank you for your positive feedback! We're thrilled to hear you were pleased with the packaging. Ensuring our products arrive in perfect condition is a top priority for us. We look forward to serving you again soon!
Robyn
I saw this dress on someone at a wedding and had to have it for an upcoming event I was attending. Olivela worked to get the dress to me as fast as possible and when it arrived it was even more gorgeous than I thought. I will be buying many more amazing clothes from this company.
Response from OlivelaJun 20, 2024
Thank you so much for your wonderful review! We're thrilled to hear that you loved the dress and that it arrived in time for your event. We're committed to providing exceptional service and high-quality products, and we're delighted to have you as a satisfied customer. We look forward to serving you again soon!
Antoinette
The romper I purchase was beautiful. I normally wear a size 12 and the item appeared to run small so had to return.
Response from OlivelaJun 20, 2024
Thank you for your feedback! We're delighted to hear you found the romper beautiful. We apologize for the sizing issue and appreciate your understanding. Your experience is important to us, and we'll review our sizing information to ensure a better fit for future purchases. If you need any further assistance, please don't hesitate to reach out.
Andrea
Wonderful support from staff! Friendly, informative and welcoming. Thank you!
Response from OlivelaJun 20, 2024
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our staff. Providing excellent support is our top priority, and we're glad we could assist you. We look forward to serving you again!
Toby
Very bad communication no one picks up phone calls takes very long to get response via email. Ordered dress 12 days ago stl don't have eta for it and was never advised ot will be delayed . Never got my discount of 20 percent I was promised
Response from OlivelaJun 20, 2024
We sincerely apologize for the inconvenience you've experienced. We strive to provide excellent service and are sorry to hear we fell short. Your feedback is important, and we are addressing the communication and order issues you mentioned. A Customer Service representative will reach out to you, to resolve this promptly.
