OlivelaReviews of olivela.com

3.3241 reviews
Clothing & Underwear
25 Centre St, Nantucket, Massachusetts

Olivela

About Olivela

Shop designer women's clothing, jewelry, handbags, shoes and beauty. For every item sold, 20% of proceeds are donated to important causes within health and wellness, climate action and gender equality. Free Shipping & Returns.

Olivela (olivela.com) has 241 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: olivela.com
Website: olivela.com
Category: Clothing & Underwear
Location: Nantucket, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Olivela reviews

241 approved reviews, newest moderated first

Linda
Aug 1, 2024
Quick service
Quick service, beautiful jewelry, and good prices!
Response from OlivelaAug 12, 2024
Thanks a ton for the glowing review! We’re so happy to hear you had a positive experience.
Kathleen B.
Jul 31, 2024
FOUND PRODUCT
The fact that I could find the product at a price I liked and the speed with which it was delivered. Great Job!
Response from OlivelaAug 12, 2024
We’re grateful for your kind words and perfect rating! Thanks for taking the time to share your experience.
la.vie
Jul 28, 2024
Charged my card twice
Charged my card twice. When requested a cancellation of order within hours of me placing it on the same day, they refused.
Response from OlivelaAug 12, 2024
We sincerely apologize for the inconvenience you've experienced with your return and our customer service. Once an order has been shipped, it can no longer be canceled. Please reach out via email to our customer service team if you have any further questions.
Stephanie C.
Jul 25, 2024
Easy to navigate website
Easy to navigate website. I was able to find a beautiful gown that was sold out on other sites. The order was shipped and received a lot faster than expected! I feel great about my purchase because this company gives back to charities.
Response from OlivelaJul 25, 2024
Thank you for your wonderful review! We're delighted to hear you had a positive shopping experience and that you received your order quickly. We're proud to offer unique products and support meaningful causes. We look forward to serving you again soon!
Aviva F.
Jul 25, 2024
Packaging too much
The box in which I received a single dress I ordered could have fit 2 small children in it. Packaging was ridiculous. Would have like smaller/more thoughtful packaging for something that didn't require such a large box.
Response from OlivelaJul 25, 2024
Thank you for your feedback. We're sorry to hear that the packaging for your order was excessive. We are continuously working to improve our packaging processes and your input is valuable in helping us do so. Please rest assured that we strive to provide the best possible experience for our customers and will address this issue promptly.
miae K.
Jul 22, 2024
Product Still Not Arrived It's been 10…
Product Still Not Arrived It's been 10 days since I ordered it and FedEx has made no attempt to deliver it and it's still sitting in their warehouse. olivela has no answer. The product is over $100 and I have no interest in it. When can I receive it?
Response from OlivelaJul 25, 2024
We sincerely apologize for the delay with your order. We understand how frustrating this is and are actively working with FedEx to resolve the issue as quickly as possible. Please rest assured that one of our Customer Service Reps will be reaching out to you, so we can provide you with a prompt resolution. Thank you for your patience and understanding.
richdyan
Jul 15, 2024
A good choice
Competitive pricing, delivery was on time, and packaging was thoughtfully wrapped and considerate of the environment. I will choose Olivela again.
Response from OlivelaJul 25, 2024
Thank you for your kind words! We're thrilled to hear that you had a great experience with our competitive pricing, timely delivery, and eco-friendly packaging. We look forward to serving you again soon!
Katelyn L.
Jul 15, 2024
Beautiful store
Beautiful store, the staff is incredibly friendly and easy to talk to. I felt very included as a slightly larger than Nantucket standard size woman. Purchase a beautiful pair of Gucci sunglasses.
Response from OlivelaJul 25, 2024
Thank you for your kind words! We're thrilled to hear you had a positive experience at our store and felt welcomed. Enjoy your new sunglasses!

OlivelaReviews of olivela.com

About Olivela

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OlivelaReviews of olivela.com

Olivela reviews

Quick service

FOUND PRODUCT

Charged my card twice

Easy to navigate website

Packaging too much

Product Still Not Arrived It's been 10…

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About Olivela

About these reviews

More in Clothing & Underwear, Massachusetts

Ministry of Supply

VienneMilano

Viscerid

PIRAL

Olivela reviews

Quick service

FOUND PRODUCT

Charged my card twice

Easy to navigate website

Packaging too much

Product Still Not Arrived It's been 10…

A good choice

Beautiful store