Cath
Must be a scam as others have indicated
So disappointing. Ordered one of these as a treat for an event, never arrived. When I contacted customer service they replied and said they would send another and I clarified my address. None arrived. Denying me a refund now and it's been over two months since my order. I will be reporting them unless a refund is received.
Response from OfficialquasiJul 3, 2025
Hi Cath, Thank you for taking the time to reach out. I'm sorry to hear that you have not received your package. This is certainly not the experience we want our customers to have. I have been trying to locate your query and unfortunately, I have been unable to locate your profile under 'Cath'. If you could provide me with your order number or email address I will look into how we make this right for you. I look forward to hearing from you Many thanks



