OfficialquasiReviews of officialquasi.com

Response from OfficialquasiSep 22, 2026

Hi there, we sincerely apologise. You've returned the product, it was received and signed for on 9/2, and you've followed up over 30 times. That is completely unacceptable. We are looking into this now and we will make sure your refund of $96.31 is processed. You should not have to chase this any further. Warm regards, The Quasi Team

Response from OfficialquasiSep 22, 2026

Hi there, we're sorry about this. If you ordered face masks and only received neck masks, that doesn't sound right. We want to look into your order and make sure you get what you paid for. Please reach out to us at [email protected] with your order number and we'll get this sorted. Warm regards, The Quasi Team

Response from OfficialquasiSep 22, 2026

Hi there, we're sorry to hear this. If you selected one-time purchase and were still enrolled in a subscription, we want to look into that right away. Please reach out to us at [email protected] and we will make sure it's cancelled and resolved. Warm regards, The Quasi Team

Response from OfficialquasiSep 11, 2026

Hi there, thank you for raising this. We understand the confusion and we appreciate you flagging it. We'd like to look into the specifics of your case. Please reach out to us at [email protected] and we'll make sure you're taken care of. Warm regards, The Quasi Team

Response from OfficialquasiSep 11, 2026

Thank you for giving it more time before making a final call. A couple of things that might help: applying on clean, dry skin with no heavy products underneath and pressing firmly from the center outward. Staying still or lying down for the first 15 to 20 minutes while it sets makes a big difference with adhesion. Also try leaving it on longer next time, ideally overnight, as that's when most customers see the best results. We look forward to your update! 🫧 Warm regards, The Quasi Team

Response from OfficialquasiSep 11, 2026

Thank you, great to hear on both! 😊 Warm regards, The Quasi Team

Response from OfficialquasiSep 11, 2026

Two months of consistent use before reviewing, that's the kind of commitment we respect. And daily compliments? That's incredible. Thank you for making the masks part of your routine and for sharing your results. We're so glad you're sold! ✨ Warm regards, The Quasi Team

Response from OfficialquasiSep 11, 2026

Soft and plump skin at 67, we love hearing that! The fact that you're using the face, neck, and décolletage masks together is the ultimate routine. Thank you for sharing, and enjoy every morning glow! 🤍 Warm regards, The Quasi Team