Office DepotReviews of officedepot.com

Recently I went to the Office depot at The Tower Shoppes in Davie Fl. I was assisted by a retired gentleman called Peter. He cashed me out that day and he was extremely pleasant and kind. Peter showed that he value people and take great pleasure in his work. He was a breath of fresh air that day. Though I was having a great day, he made it alot better. No matter in what condition you might of walked into that store, after engaging with Peter, he gives you a new outlook on people skills and customer service. Great individual to have on your TEAM !!! Thank you Peter. Respectfully, Mitsouka

Dont shop with them online ever! They take over your card information and put holds on your account and create fraudulent and double charges! They have great deals and offers to save money so if you continue to shop with them, please just do it in person!! This has happen to me twice, I wouldn't risk it again! Customer service also was a waste of time.

BAD BAD BAD, DON'T ORDER FOR DELIVERY; you expect to have your supplies delivered on your hands. Our office is on the second floor; but the Office Depot's Delivery guy left my supplies down stair on the hallway; I called Office Depot Customer Care Center; first able the agent told me my order will be deliver tomorrow, but my boxes were already sitting down stairs, I explained to her about and she said someone will come back tomorrow to take the boxes to the right place ????? I ask also to speak with the Delivery Service Department or Supervisor but Customer Service agent told me unfortunately she can not transfer to a supervisor. So....Where to go if I am paying for delivery service also, or if is deficient their service, they should not provide delivery. I will NEVER order again from Office Depot.

Ordered a Serta office chair on 7/13/19, the price $381.00. It arrived on 7/17/19. Took me about an hour to put together, got the whole thing done and was connecting the cables, and the last cable was about 1/4 of an inch short. I first called Serta, and they told me they would have to order a new chair arm, and it would take about 8 weeks to get it. So I called Office Depot and they wanted me to disassemble the chair, and put in back in the box, and they'd arrange for a pick up, and deliver an other chair. God knows how long that would take. Home Depot has the worst customer service I'v seen in a while.

Everything in these reviews about customer service department and delivery is true. And yes there is a big language barrier.

Worst Customer Service Ever Placed a 700.00 order with the company and received an e-mail slating delivery for June 19th. Despite claiming I could track my message online, I was unable to access any shipping information. On June 19th my product did not arrive, nor did I receive a phone call telling my where my order was. When I called to inquire, I was informed that Office Depot had no idea where my order was, no way to contact the delivery company, and no explanation to why no one called me tell me the status of my order. When I asked them to e-mail me information, I was sent information about someone else's delivery which was sent to Florida. Office Depot took my money, lost my order, and failed to even be able to tell me where they had shipped my purchase. Instead, I was asked to place the same order again and wait another two weeks for delivery.

One of the worst online chat ever!!! Wasted 2 hrs yesterday and 1 hour today. In the end they said that item is out of stock.!!!!! AWESOME OFFICE DEPOT!!! -Shiva

Beware of Office depot @401 SW plaza ste 107, Arlington TX 76016 and maybe all Office depots. If you buy anything from them that requires you to have a warranty, their warranties are from a third party. You will end up taking a lose if the item you buy, malfunction in any kind of a way. Make sure you purchase a warranty through the store itself if you can. If not then, go to a better and different store where you can.