Office DepotReviews of officedepot.com

Canceled my online orders. Blames payment system. That's not business. Awful.

I ordered online for “contactless” pickup. I pulled curbside, opened my trunk and pushed the icon on my phone indicating I was here to pickup my order. An employee comes out with no mask carrying a bag. He bends over and gets right in my face. He says he needs to verify our order number. I tell him to back off. He just looks at me. I tell him to back off a second time. Nothing. I finally yell at him. He’s 6 inches from my face. He finally backs off. I ask him why he isn’t wearing a mask. He says he has a medical condition. He then throws our purchase at the open trunk. The bag bounces off the car onto the ground. He picks it up and forcefully throws it in the trunk and walks off. No more Office Depot it Max for me.

Online customer service is the WORST! Looking for a new office supply source.

So today June 3rd 2020 I'm in the line at office depot. I did all the necessary procedures to get to the front of the line. I'm waiting patiently and the person behind the counter precedes to get rude with me and tell me what I need to do instead of being polite and offering me assistance. I was trying to get some paperwork scanned. The store was in Houston Texas off veterans and 1960. Totally disappointing with Monica's service.

terrible ordered my package on 5/23 and it said it would be delievered by 6/1 hasnt came next day still hasnt came no longer ever ordering from them p

After waiting almost 2 weeks for an item that cost $125, I called costumer service because they charge me another $157 for something I never authorized and when I called them I had to wait 30 minutes for costumer service. Never expending my money here again. 👎🏼

Office Depot is my new official WORST place to shop online. Amidst the COVID, I decided it would be safer to order an item online than to go to the store. I buy all kinds of things online and have never once had an issue with Amazon, EBay etc... But wow... On APRIL 26th 2020, I placed an order for a desk and hutch. Desk was on backorder, but for the price I was willing to wait. The hutch was delivered to my door with no issue, but my order rang up completed for the next several weeks. I monitored it often and was disappointed to find out I would not have my desk by the end of the school year (I'm a teacher). FINALLY, I get an order confirmation... this week, in fact. Estimated Delivery Date? Wednesday! Sweet. Wednesday morning, I get a Shipping Confirmation. But I got a Shipment Exception notification at 10:00 AM while I was at work... and received another a few hours later. No big, I could wait till tomorrow (which is what the email said would happen). Another Shipment Exception email for me on Thursday, so I called the 800 number... figured I might get some help. She clicked a couple keys, kept me on hold for a while, and then said it'd be expected June 8th. WAIT WHAT? After a half hour on the phone with the 800, nothing is amounted because I didn't get the desk on Thursday either. On Friday, today, I checked again... sure enough, about 1:30 they sent me the same damn thing. Called the store, was left on hold for 20 minutes before it disconnected on their end... probably forgot about me if I had to guess. Called them back an hour later, spoke to who I believe was the manager and said that the best thing I could do was cancel my order and reorder it. Seriously? After over a month, THAT'S the best you got. How about you call the goddamn driver and have him bring it to my door while I'm NOT at work? How about the driver drop it off on my porch (LIKE I REQUESTED) and call me when it's there (that's what they did with the hutch)? If I cancel this order, I'm not going to reorder ANYTHING. I'm not planning on buying anything from here any time in the foreseeable future. Nor do I recommend anyone else to do it. I'm a patient guy (I waited over a month for an item), but enough is enough.

Office Depot on Jefferson Davis Highway smells horrible, the customer service is horrible, lazy, careless , rude incompetent employees.