Office DepotReviews of officedepot.com

I ordered at least two boxes of face mask but I have not received not one yet after two weeks. They were to be delivered last week.

The worst customer service I have ever experienced. Bought a desk online in April. Tracked my order and it said it would be delivered 2 weeks later. 2 weeks came and went and their 3rd party shipment company, Ryder, called and said my desk was not available. I called customer service and had them cancel my order and was told if I re/ordered I would get in 2 weeks. That was a month ago and I still don’t have a desk. When I track my order it says it is scheduled to be delivered on June 12th, which was 11 days ago,

This has been the worst customer service experience I’ve ever had. My mom bought me plates in May as a birthday gift and received them. Last week another set of plates arrived and she was charged again, which were only ordered once. She is now in overdraft with no money. I was told last week with a reference number they would pick up the dishes at my concierge and bring a return label and never came. I called in 3x today and no one saw this as a return or could help me get these returned. I am disgusted in this company.

Artificial Intelligence.......Stop treating customers like a NUMBER, to sign into a Computer, like how CRAZY. !! What happened to the One on One Customer Service of treating each person SPECIAL.... I say get rid of all this Computer Nonsense, and acting like you have to have a credit card. Take a Stand for being more Honest, and a company of Integrity, so people will want to come back.

Madera Office Depot has terrible customer service. Saturday June 20 and 1:30 Pacific Time. Twice i asked where the index tabs were and twice they directed me to an area that had nothing to do with index tabs. I have complained to the managers before this incident and nothing happens to improve the service.

THEY PLACE A FRAUDULENT ORDER AND WIPED MY BANK ACCOUNT!! They used my name, my card, with someone else's address. UNBELIEVABLE. I will NEVER purchase anything from them ever again!

My tv never arrived I purchased the television on June 3rd, it was supposed to arrive on June 12th. I was told by two customer service associates that the item was shipped and I would be contacted by email. Today is June 16th and still no email and still it has not arrived. I am grateful for the third customer service associate I spoke to (kenisha in Indianapolis) after repeated searches she found out that the item was out of stock and never sent. She was surprised to hear I knew nothing about it. 5 stars to her customer service. Thank you again Kenisha for being the only one to find out what really happened. My family does alot of shopping with office depot but this will most likey be the last electronic purchase I make with office max.

This feedback is not about the store but more so the warranty department of the store. I bough a very expensive chair which has a warranty of 3 years. Turns out that the warranty only serves to be a battle ground when you need to use it. They made it so amazingly difficult for me to get what I needed and then in the end I had to go and purchase the other parts I needed from and external company. I will never shop at this place again and suggest you clearly understand what the warranty coverage will and will not support. It seems as they can interpret as needed. Note - I have filed a BBB and Consumer Affairs complaint and I don't do that lightly.