I had appointment in January 205. The day before the appointment oak street called to cancel. I was told they would call to reschedule. I never heard from them. In early June 2025 I called to make an appointment. I was given a July 18 appointment. Today July 17, they called to cancel the appointment again with no reschedule available. As a facility that specializes in senior care, I expected better. Have find another facility where I can actually see a physician when needed
TF
theStuart F.
Absolute scum !
Made an appointment two weeks ago.
They had to make sure that I didn’t make an appointment with any other doctor or source so they kept me hanging for two weeks. When I showed up for my appointment. (early morning, of course.), God forbid I get a good nights sleep. ! They then, after two weeks wait had a surprise;
“ your appointment has been canceled”!!!
The receptionist had no idea who or how my appointment was canceled more or less when !???
They operate with a level of incompetence that would make a Trump appointee envious.
If you have nothing to do with your life and have all day to do it and enjoy spinning your wheels and beatong your head against the wall this is the company you wanna deal with !
CS
Cassie S.
The worst experience ever…
The worst experience ever Heather-Mackey Fowler needs to be fired she plays on her phone with her patients to now. They let my mom die at Kent Hospital on August 2,2022 I guess that her medical insurance wasn't good enough to get the cure for COVID-19 because they couldn't send a nurse there to sign the form for the authorization fot the cure for COVID-19 and there commercials are stupid too and I will never go back there again now.
PO
Paul O.
I’m so stinkin sick….of the stupid…
I’m so stinkin sick….of the stupid commercial. I wouldn’t use this company for anything.
MH
Martin H T.
The Staff over on Irving Park sucks The…
The Staff over on Irving Park sucks The Drs. DO NOT LISTEN TO THE PATIENTS. i WOULD NEVER EVER RECOMMEND THIS. I AM LOOKING FOR A NEW PRIMARY DR. SOMEONE WHO LISTENS TO THE PATIENTS NEEDS.
PH
Pete H.
They had no interest other than how to…
They had no interest other than how to refer me to multiple specialists for the referral money. My primary of 20 years said they are full of it. Don’t go
CU
Customer
I had an appt
I had an appt, showed up on time.
I like to be in control of my own body and healthcare. With Oakstreet health, they want to be in control.
Requiring regular blood tests, colonoscopy, mamograms, vaxx. They want to be in charge of that and if you are not willing to "obey" then you are considered not be a good "fit". My appointment was canceled after an "interview". I had been searching for a new Dr. since mine had retired. He was excellent, non pushy, there when I needed him. This was a waste of my time and gas to go there. So my decision was made for me. I accepted it and moved on. I got another Dr. who isnt pushy about all those exams, injections, tests and blood draws. I dodged a bullet by not bein "accepted into their program. But now, they are trying to get me to go back there. A VERY rude old man has called me two times, hung up on me, today being the 2nd time. He mocked my accent before hanging up on me. I have a bit of a southern drawl. I was shocked by his rudeness and felt even more glad I wasnt going there anymore. I hope they shut down.. they are aweful! I will warn others to avoid that place!
JH
john H.
Oak St health in little rock is…
Oak St health in little rock is completely unresponsive to my health care needs. No matter how much i try to emphasis my current needs they seem to be incapable or unwilling to address my issues.. I have been suffering from chronic fatigue since undergoing chemo and radiation treatments for cancer.. Month after month goes by with out any attempt at resolution.. They continually tell me they are goin gto this or that but nothing ever happens, always telling that we can address that on your next visit, mean while my life is passing me by.. I recently had them test my testosterone level tested, it came back very low.. do they give me a script for testosterone, NO! They tell me they are going to contact my endocrinologist to work out a treatment plan. Ive been on testosterone therapy for many years, there is no plan needed, just give me a prescription! See if it relieves my chronic fatigue, it looks like i will have to wait a full month for another appointment.. this run around has been going on for over 6 months now.