oakstreethealth.com is listed under Hospital & Emergency.
oakstreethealth.com (oakstreethealth.com) has 162 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Judy M.
This is the most frustrating place I’ve ever dealt with. Today the Oak Street Health in Tucson AZ “kicked” me out because my Medicare has a NH address. Medicare is a federal program good in all states. There was no offer to check into it. I have prescriptions and no doctor. Don’t even bother signing up.
thomas P.
Had a confirmed appointment at the CastleHill medical site. When I showed up I was denied medical help because they said that I did NOT have an appointment. I then showed them the confirmation text that was sent by Oak street. Still, it was denied. The Dominican receptionist was both rude and didn’t bother to check the confirmation. So I walked out vowing never to use Oak Street again.
bradley
Well, their stock is rising a little bit the local office that I went to had their hands full with me I was there four hours was supposed to be 30 minute Got a lot of stuff done labs neuropathy, test the usual blood pressure height, and weight got a couple vaccines Covid pneumococcal lots of consultation got some referrals that didn’t work out well but it wouldn’t be for a lack of trying
Glenn B.
They absolutely never return calls.(in my experience with them 99% of the time would be accurate). They were in Evansville In and left town without providing me with a venue to get my medication I was so angry and upset that I called and talked to some young lady I started with you might be the best person in the world but bla bla bla never felt so desparate and disrespected. I have felt guilty every since. I am not a mean and nasty person and I regret letting them get under my skin. I apologize to that young lady but I would never go there again or work there or do anything regarding them or with them.
Richard H.
I have been going to oak street for like two years , I have mixed reviews of these people.Now they closed down the office.I go to and have provided no place for me to go to hell told me to call my insurance provider.What d*** heads . I think of all the folks who are up there at a hard time, getting around, and they just drop 'em, is not provide any kind of help.This company really should not even be in business
Jenay
The worst medical care I have ever witnessed! My 74yr old mom was a patient (funny they dont even know she's a former patient). When they weren't mixing up her medical records with someone else they were definitely busy not ever returning phone calls. Forget about the doctor who was proficient in explaining a condition but never was prepared (no medical records from previous doctor was obtained in over a year) when i pulled her out of this place they still hadn't received her previous records. I was constantly reminding him of the medicines she couldn't take. The kicker is my mom was sent for a MRI and STILL MORE THAN 60 DAYS LATER NO ONE EVER CALLED TO SAY, DISCUSS, OR EVEN FOLLOW UP THAT MY MOM HAD A STROKE!! DO NOT TAKE YOUR LOVED ONES HERE!!! THEY SHOULD BE ASHAMED TREATING ELDERS THIS WAY! I tried reaching out to corporate several times about these situations no response...
C S.
Don’t go here! They tell you each time that this line is being recorded. I know why. Lawsuit against them online. They will make a appointment for you 3 months out, then try to switch you to a brand new doctor without telling you. I’m so glad I called them today to confirm, Got the run around, transferred 3x and each time they tell you by the person you’re talking to, not a computer, THIS CALL IS BEING RECORDED. You NEED to RECORD THEM yourself In case you need to sue. Was told they would call me back to see WHY I was switched to some random new doctor. Nope! Never heard back. I’m so glad I looked at the reviews online, I’m not the only one. IF I wanted to go to a nobody new doctor I wouldn’t have waited 3 months for the doctor I researched . Thank you Jesus for protecting me from these incompetent losers!
greg R.
Made an appointment online for new patient Medicare consultation. Confirmed appointment for 2 weeks out by text. Showed up at 1:00 pm appointment and front desk said I was scheduled for 2:00 PM. Left and returned at 2:00 pm and they said they were in error and my appointment was for 1:00 pm and could not see me this day, They asked to reschedule for another 2 weeks out, Find another health care provider, This office is a joke!
