Mike S.
Liberal
Liberal, globalist "Soros" control media.Bad Reporting Biased , Not stating Facts, hiding information.Corrupt media outlet
The New York Times is listed under Media & Information.
The New York Times (nytimes.com) has 312 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Mike S.
Liberal, globalist "Soros" control media.Bad Reporting Biased , Not stating Facts, hiding information.Corrupt media outlet
mihaly S.
Liberal, globalist "Soros" control media.Bad Reporting Biased , Not stating Facts, hiding information.Corrupt media outlet. Don't read this. Try to find smaller more independent outlets.
Allison
Warning: do NOT sign up for the NYTimes free trial online subscription! I have been trying since August 2021 to cancel mine. As of now, August 2022, to no avail. At first they stated they had canceled the account but new charges kept on coming. Now they claim to be unable to locate my subscription. My next step is to cancel my debit card directly with the bank so that they can no longer charge me, which means I will have to go through the hassle of updating my payments of other items. What a frustrating experience and embarrassing service.
Anne K.
Absolutely couldnt find a way to cancel an account that apparently doesn't exist but that I keep getting charged for. Finally see that customer service did refund my last months charge. They didn't close the loop with me. Hopefully my account is actually cancelled. It's a scam don't sign up for NYT subscriptions.
Riku O.
Absolutely horrendous customer service. I've had an issue with my delivery ever since I started subscribing and every time theres a missing newspaper I report it to them just to get a generic response of "Thank you so much for waiting I know it is not an ideal experience. Since we subcontract local Delivery partners, we rely on our readers to inform us when delivery issues occur, in order to be able to address it. Therefore thank you for bringing this to our attention, as it helps us improve our service, so we can hold our partner accountable towards your expectations." They offer you nothing but generic responses and are aboslutley incompetent.
Kirk B.
Once you sign up for something with them it is impossible to get them to stop billing after you cancel. I've spend hours and hours dealing with them. They are horrible. MAKE SURE you copy your chat transcript every time. This is the best evidence to present to them. They lie and deceive. They also play this game of semantics with 'suspend' and 'cancel'. They continue to bill you when you suspend. And even when you cancel, they continue to bill. CHECK YOUR ACCOUNT INVOICES FREQUENTLY!! I'm DONE with The NY Times.
Camina C.
Biased PLEASE LET THIS COMPANY GO DOWN for liberty
Fardus K.
Bad Reporting Biased , Not stating Facts, hiding information