The New York TimesReviews of nytimes.com

I have been a loyal customer and reader of NYT for many years, but I recently cancelled my subscription. I simply don't trust that they follow the truth and facts, and there has been too many examples of limited reporting of the US government, and not least very misleading reporting related to the war in Gaza that I can justify paying for their subscription anymore.

I just read an article by Kristof about Israeli prisons, and after investigating the matter more thoroughly, I found that the information is incorrect. This isn't the first time this has happened; I have already canceled my subscription to the NY Times. It is a newspaper that cannot be trusted due to its left-leaning biases!

I’ve been a long-time NY Times subscriber and generally trust the brand, which is why this experience was disappointing. I clicked on a sponsored product link that appeared alongside regular NY Times content. The ad looked polished and credible, and nothing about it raised immediate red flags. After spending some time on the site and seeing it promoted repeatedly, I decided to make a purchase. Weeks went by with no shipping confirmation, no tracking, and only automated email replies when I tried to follow up. A quick search afterward showed numerous complaints from other customers describing the same pattern—orders taken, no delivery, and no real customer support. What bothers me most isn’t just the bad purchase, but the fact that these ads were running on a platform that many readers associate with credibility and editorial standards. When ads are placed so close to trusted journalism, it’s reasonable to assume there’s at least some basic screening involved. I understand that advertising and editorial are separate, but from a reader’s perspective, that distinction isn’t always clear. At minimum, there should be stronger safeguards to prevent obviously questionable advertisers from repeatedly appearing.

Games and cooking, yes, some good human interest stories Mid east reporting horribly biased. Dropping way pricey subscription

There are some good articles but in general they are very biased. Journalism is supposed to be objective. Save the bias for the opinion section and report the news. I do keep an annual subscription but wish they could be more moderate in their articles.

Almost impossible to read an article online as the constant banners trying to get me to upgrade my subscription are so disruptive. I'm an adult and if I want to upgrade I will do so - I don't need to be harrassed every few minutes!

Customer service is terrible. Surprised they manage to have so many subscribers. They don't seem to think about things from a customer point of view. I am talking about their customer service dept, not their content. They don't provide clear information on the website, and it is very difficult to find anyone to talk to. They use a malfunctioning AI chatbot, which is like talking to an 8 year old. It adds no value at all and just wastes time. I ended up cancelling because I could not solve a simple issue.

This media platform is flooded with journalists who care more about pushing an agenda than presenting facts. They deliberately avoid showing the real picture, choosing manipulation over truth. It’s a disgraceful display of unethical reporting. Journalism like this only deepens public mistrust.