Nuvio RecoveryReviews of nuviorecovery.com

I had a great experience with Nuvio's customer support team, especially Ossy. I reached out regarding an outstanding affiliate commission payment, and Ossy was professional, responsive, and genuinely helpful throughout the process. Ossy followed up with the team and helped get the issue resolved successfully. I'm happy to confirm that I received my payment. I truly appreciate Ossy's dedication and excellent customer service. Thank you, Ossy, and the Nuvio Team for your support!

I've been a Nuvio customer for 5 years and highly recommend them for both the product quality and the customer experience. Simply put, the chiller works. I use it every day set to 37°F, which it consistently hits unless it’s exceptionally hot outside. All of these units come with a warranty, and whenever any issues have come up during that period, Nuvio has replaced the unit promptly—which speaks volumes about their support as I'm a big can of customer support actually responding and supporting me. Also, the ROI is fantastic considering daily use, especially compared to paying $30 a pop for cold plunge or cryo sessions elsewhere.

The Nuvio Chiller is exactly what I’ve been needing for quite some time. I used to live in Japan while I was played baseball and I would get in the sauna daily then I’d back that up with getting in the cold plunge and I was in the best shape of my life so now I’m doing the same again daily and I’m feeling like a million bucks all over again. Thank you to Rehman for helping with support and keeping me in the loop.

I had a question on shipping and the customer service team (specifically Charlie) reached out to me in less than 24 hours, with a clear and concise answer. I received my order yesterday, so can’t give a reference on the product yet, but delivery was fast and the product packaging and condition is excellent.

I have been trying to contact them regarding a problem with my cups that will not charge. They replied immediately and requested a video, which I sent; since then, there has been no response.

I had a series of lights stop working and contacted Nuvio. They asked for a video which I provided. They also gave me a suggestion to try with the connectors, a video of the outcome, which was not successful. They then sent me a replacement top mat, I plugged it in and Viola. Works like brand new. Many thanks to Ossie & the Nuvio Team. Susan

Terrible customer service! You basically chat with an Ai person and it takes 72 hours to respond to your email. I placed the order on July 29. They took my money -799£ and never send me the the red light bag ! Then in two working weeks time i started to worry as there wasn’t any shipping notifications . each time i will text them they will make me wait 3 days to answer and then after almost a month i receive a reply that they cannot ship to UK !!!!! Then I had to wait another 14 days to receive my refund!!!!! They charged me 100£ for the mask that supposed to be a gift!!! Which is totally unacceptable!!!!! I will never ever deal with Nuvio ever again!!!! If you are from Uk do not order you will loose your time and money!!!!! Ridiculously unacceptable!!! A totally disappointed customer! If I can give -1 for experience here I will most certainly do so !!!

I have been very impressed with customer service. My red light bag had a string of lights that went bad. I emailed them and with in 24 hours had a response and within 48 hours they had shipped the new replacement bag out. I have loved my Red light bag for OsteoArthritis it is like a craving it helps so much. Thank you for getting it out so fast.