NurxReviews of nurx.com

This company is a joke! When I first signed up it took 3 weeks of me reaching out to get my prescriptions. Now I am due for a refill and I have been going back and forth with their messaging service for the past 2 weeks trying to get my refills. Each time either being ignored or my order getting magically canceled out of the blue with no notice as to why ( and yes Nurx, my card is still valid and my info is correct in case you ask.) Each time I finally get a response they stated they are experiencing higher than normal messaging volumes and that is the cause of delay. Sounds like an excuse to me or a poorly run business. The fact of the matter is that my body is literally going through ups and downs while being off my birth control due to their poor business management. I’ve tried to refill with adequate time for shipping, but this is out of my hands. I would give zero stars if I could. Anyone looking to use this company should save their time and money and look elsewhere!

So far they take way too long to respond to any messages. I gave my info and requested a prescription Monday. Still in review. Update! Never received any help from them, no doctor recommendation or prescription but they charged my card $15. SCAM!!!!!

I specifically set my most recent request for acne medication with nurx to only charge my card if I approved the cost. They completely disregarded that and charged my card 35$ without my consent and now have not responded to any messages in days.

Starting to think this company is a scam. They take your $15 and you don’t hear from them again. I put in an order last week and it’s still in review. So if you need a medication right away go elsewhere. I got fed up waiting and decided to try a different company, it literally took 10-15 minutes with the other company.

Loved Nurx at first, I didn’t have health insurance and this was so easily to get birth control shipped to me. Then I got insurance and decided to start picking up at my local pharmacy. Well now it’s been two months of them charging my card despite having insurance and getting absolutely no response from their customer service for days. Trying to dispute the charges now and cancel my subscription.

I have been left without birth control twice now. First time it was handled quickly now it takes days to get a response. I started emailing days before I was out. No response! When I finally got one I replied and still haven’t heard back!

This company is a joke. I ordered BC and they promised 3-5 business days before arrival. It has been 4 weeks!!! Now i have gone without birth control and finished my other pack and still have not received my Nurx birth control. Convenience comes with consequences, my friend.

I was set to run out of my BC before my next subscription date, so I sent a message asking if I could purchase a single packet out of pocket. I sent two messages over the course of a few days, and did not receive a response. The company finally sent an automated message saying I would be charged $45 and they would ship THREE packs unless I cancelled the order. This was too expensive for me so I went to my orders to cancel, and the order was not there, so I messaged again asking for the order to be cancelled. Twenty minutes later I receive a message that my order had shipped and NURX has ignored all of my messages since. They did not tell me the price beforehand and it is not posted on their website (only something vague like, “as low as $15 without insurance” which I have), and then overdrafted my bank account and ignored my messages. Incredibly poor communication and so unprofessional. Cancelling my subscription as soon as humanly possible