Madison R.
Completely ignored
Asked for birth control waited 24 hours to be asked what medication I take for my primary immune deficiency I get back ASAP I wait 24hrs to be told I cannot get my birth control I have been on for years because my medication I take for Primary Immune has a risk for blood clots and so does estrogen so I can get a estrogen free birth control for $60 a month and they don’t allow you to use medi care or a shot on top of my weekly infusions I reply asap asking if there is no way to get my current low ogestrel I have been using for years as the estrogen helps me miss my cycle and prevent issues caused by my period….. 24 hours go by I hear nothing…. I ask planned parenthood for birth control in less then 24hrs planned parenthood doctor approved me for birth control with a similar does of estrogen no issues. I ask them to cancel my account and the doctor then gets back in less than 30min to say they canceled my request and I can reach out with any questions or concerns but obviously that is not the case as she ignored my message and plea for my same birth control after my PCP dropped me and I’m left without a doctor RUN FROM NURX AND RUN TO PLANNED PARENTHOOD!!!
Response from NurxDec 1, 2022
Hello Madison, Thanks for taking the time to share your experience. We’re sorry we did not meet your expectations and we would love the opportunity to make things right. Please send us a message in the app or email us at [email protected]. Your feedback will help make us better. Take care! - Nurx Quality Assurance



