NurxReviews of nurx.com

I had a horrible experience. It was weeks of back and forth communication, the wrong script was prescribed, and then they charged me for a mail prescription and I asked for them to send it to Walgreens. I then asked for how to take the medication because the script I picked up from Walgreens didn’t have the correct dosage. No one ever got back to me. I have used other virtual doctors and this was by far the most terrible experience I have ever had. I would run not walk if you are thinking of using Nurx. Horrible horrible horrible.

Over a week to get back regarding depression medication just to deny.

Horrible experience.

I've had a pretty good experience with nurx so I am surprised by the bad reviews. I have been using them for several years, set up was easy and they automatically send me new pills every few weeks. I did have a question recently and their response time is not the best. But they do respond, and they make everything easy and affordable.

The service was once very responsive but now over a week they took my money and I haven’t had any communication with a physician. I have made a physical appointment and being seen tomorrow with a doctors office. Poor service

AWFUL! I paid for the appt for acne treatment and no one ever got back to me. Later this year they emailed stating they were closing the request. Huh?!? Service was never rendered!!! No one contacted me outside of emailing to say they were closing the request for a script. They are total crooks. I’m a nurse and was working long hrs and had no time to see a pcp in person so I opted this site for convenience. Well, rest assure this site is NOT nurse approved!!!!! UPDATE: I see the responses here but have yet to refund the money I spent or have a provider reach out to me. Why bother to respond to my post?

They advertise a response within hours and that meds can be delivered anywhere from a couple hours to 24hrs at the most...it's BS! I sent a message 2 days ago & NEVER got a response. So I called them & they told me it can take up to a week for them to review your claim, then a week to send it 😱 but they Emphasize & Advertise how quick a response & delivery they provide because taking meds quick is VIP. I'm Extremely Disappointed & Mad I didn't read the reviews b4 I even submitted & paid for my claim/ meds, which I'm still waiting for a doc to review. So much for quick service

What happened to Nurx?!? I was asked to do my annual update to get my next year of BC and did. They then sent in the wrong prescription, I asked for the correct one (and the exact thing they prescribed for me back on 3/14/22), I was then told it would be done. It has not been done and when I asked again, a nurse tells me they don’t prescribe it… what?!? It’s the exact meds the prescribed me and I’ve been on for 4 years. Now I can’t get anyone to even just answer the phone. What has happened to Nurx. And on here, when any customer writes a complaint, a robot is giving the same uncaring reply “We’re sorry we did not meet your expectations and we would love the opportunity to make things right. Please send us a message in the app or email us at Supportnurx.co. Your feedback will help make us better.” Clearly they don’t want to be better or give a hoot about their patients- they just want your copay. Won’t be getting it from me ever again- done with Nurx now and don’t sent me a let us know how to make it better response on here. Bc you won’t.