Brittany
They charged me after I cancelled my…
They charged me after I cancelled my free subscription. Shady website. It didn't even help with my studies. Stay FAR away from this website. I see a lot of their responses to people saying they didn't cancel their subscription. That is a flat out lie on Numerade's part. I KNOW I cancelled that subscription before my free trial ended, so if they say they have no record of that, then they need to fix their website. Just because they SAY they have no record doesn't mean these users didn't cancel their subscription. This website is so, so shady. They should be so ashamed of themselves for taking advantage of broke college students. If I could give 0 stars, I would!
Response from NumeradeJul 12, 2023
Hey Brittany. Thanks for contacting us on TrustPilot. As your support ticket from 7/11/23 has been replied to and resolved, here is a summary of your account history as we are able to pull all user records from Chargebee or PayPal: You began your trial back on 30 Jan 2023 12:24 AM. The trial expired on 06 Feb 2023 12:24 AM. The subscription renewed each month until it was self cancelled on 11 Jul 2023 08:20 PM. Your subscription is already slated to end on August 6th. Thank you.



