Olie P.
Either lazy or scammers
Never had I ever had such a hard time to cancel a subscription. They obviously have no intention of giving people refunds and want to take peoples money as people are having the same issues that they are not solving and blaming you. It is ridiculous how many people have had a bad experience with them.
Response from NumeradeJul 8, 2024
Hey Olie! Thanks for leaving us a review. To manage one's subscription, users can log in to their account, then click the “profile” icon on the top right, and select “billing.” Next, click “cancel” and proceed through the steps to self-cancel the trial or subscription (or just click on https://www.numerade.com/payments/billing/). After the 7 day free trial ends, the plan is billed in advance on a monthly or annual basis. All subscriptions, both month-to-month and annual plans, are recurring and will automatically renew after the end of each paid subscription period. In this instance, the subscription was not canceled in the required time frame. We know this is not the outcome you hoped for but we hope you are able to continue using the platform for the remainder of your subscription period.