The R.
Used it to see how a problem was done…
Used it to see how a problem was done but forgot to cancel the free trial reached out to support and they fixed it for me (Thanks Daniel) all in all the service was good

Numerade is the virtual learning platform that adds more meaning back to STEM education. An online source of support that provides the tools to encourage understanding above all: understanding what you learn, why it matters, and why it matters to you.
Numerade (numerade.com) has 403 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Employment & Career · Independence, Kentucky
Excellent
Employment & Career · Dallas, Texas
Excellent

Employment & Career
Excellent

Employment & Career · Lilburn, Georgia
Excellent
Showing 24 reviews with 4 stars · Clear filters
The R.
Used it to see how a problem was done but forgot to cancel the free trial reached out to support and they fixed it for me (Thanks Daniel) all in all the service was good
EmRae
I contacted about getting a refund for the annual subscription and thankfully they offered a full refund minus 1 month. Thank you so much to Kaitlin who helped me. Wish they would send some sort of notification or emails leading up to the subscription renewal though
Response from NumeradeOct 7, 2025
Hi EmRae- thank you for your review and of our All Star rep Kaitlin. In regards to the notification email, we do automatically send out a free trial ending reminder email- please check your spam folder should it have landed in there.
Kendall G.
I had recently received a charge for this website and I thought I had already canceled my subscription and it caused me to think there was fraud on my card, I realize that it was just me forgetting to cancel my subscription. Since I haven’t used my subscription in 10 months, I decided to ask for a refund. They were patient and gave me a full refund minus one month.
Response from NumeradeOct 7, 2025
Thank you for your review, Kendall!
Josiah A.
The expereince has been great so far. It helped me solve my assignment
Response from NumeradeSep 15, 2025
Thank you for your kind review, Josiah! We are happy to have helped you this Fall semester so far.
Anubhav J.
I accidentally forgot to cancel my free trial and was charged for a full year. As soon as i saw the charge, i emailed Numerade support about my situation and they responded later that day and offered me a refund (minus one month) as a one-time courtesy which i will receive in 5-10 business days. Their team handled it professionally and resolved everything fast. I really appreciate the quick support and fair resolution.
Response from NumeradeJun 2, 2025
Thank you for your review, Anubhav!
Katia G.
I don’t remember when I subscribed however I realized I was subscribed to a yearly subscription today when I got hit with the charge. I emailed customer care about a refund and explained my situation and financial hardship. I was written back to within a few hours and will be receiving a refund.
Response from NumeradeMay 7, 2025
Thank you for your review, Katia.
Scarlett C.
Customer service was very efficient and helpful with any problems I encountered!
Response from NumeradeJan 31, 2025
Thank you for your wonderful review of our Student Success team, Scarlett!
Raheem, Adil R.
Well... the answers are correct 90% of the time. It all depends on the educator and their approaches.