NumeradeReviews of numerade.com

My experience with Numerade has been extremely frustrating. The biggest issue is how difficult it is to cancel a subscription. I have tried to access the website and the billing/cancellation section, but the page is either unavailable or does not load properly, making it impossible to cancel through the normal process. A company that offers recurring subscriptions should provide a simple, reliable, and accessible way to stop future charges. The fact that customers may have to contact support just to cancel a subscription because the website is down is unacceptable. At this point, it feels unnecessarily difficult to end the service. I would not recommend Numerade based on this experience. Subscription cancellation should never be this complicated.

Deliberately has no cancellation button on their website. To cancel your subscription, you must type in "cancel" after the last / in the url when you are on the billing screen. This URL is listed nowhere online, and I got it by random luck just by trying it out. This company has STOLEN $168 over 2 years.

I never used this shit site tbh. Someone signed up using my debit card so I’ve dealt with customer service and of course they won’t do any investigating to find out who it was and cancel it.

Didn't use it at all, just subscribed to access some papers but didn't find them so tried to unsubscribe but their site is extremely laggy which probably why it didn't register me doing that. sent them mails and asked to cancel it but they're ignoring.. After a few days when I received the payment they said that they have "strict rules" so they won't refund me even though I didn't use their platform at all. BE CAREFUL when using their platform they're only worried about your money and not your experience with them. I'd suggest to find other platforms that can actually help you with stuff, and not just take your money and ignore you. Your response is completely false and proves your team doesn't even look at user accounts. I never requested a refund for "prior months." I was charged exactly ONCE a few days ago, and I canceled the subscription MYSELF within minutes. Now you are publicly fabricating a story about past months to save face. I have time-stamped proof of my immediate cancellation and zero usage, which is currently being handled by my credit card company as a chargeback for services not rendered. Complete lie, I hope people will see it before putting their credit cards in your website. BE CAREFUL ONCE AGAIN.

Give them a zero if I could. DO NOT SIGN UP or give them a credit card. They are scammers.

Bullshit AI "answer" videos, terrible customer support, clandestine billing, and an obstacle course to cancel. What's not to love?

I am trying to cancel my subscription. I cannot do that since I forgot my password/ and forgot password is not sending an email. tried to call the number (833- 686- 3723) that is not in service. For me number not in service is a very serious red flag.

Extremely educational and plenty of resources