National Tire & BatteryReviews of ntb.com

Great guys very helpful! Put a stem in my kayak trailer tire. After 2 shop wouldn’t and aired it up for me. Thank You!

I had the worst experience today. Looks like they have a different crew and I wasn't happy with this location trying to get me to purchase something I did not need. My steering wheel was slightly shaky on the highway yesterday..so after multiple researches I found out that I should take it a tire place because It was a tire issue. I purchased a tires from ntb late last year..come to find out..they never balanced my tires. They where trying to get me to purchase struts which would have been. $499 or $599..and struts that would have been $299. Not once did anyone drive the car or say it was a balance issue. I thought I need another tire maybe. So of course I left..I took it to another shop...we took a video of the tire that was off balance..remember ntb said I had a tire of balance and wanted me to get a wheel alignment that would POSSIBLY fix the issue. So I then go back to ntb and show them the video. My appt was at 11..I left at 12 and I was back by 1...I asked the manager was my tire supposed to look like that (brand new tire) and ge saw the problem. I told him I wanted my front 2 tires balanced only..he told me it would be a 2 or 3 hour wait. I said we'll can someone call Me when the time is near and I can come back..I live 7 mins away..he said well you can make an appt I said ok..then he said my first appt is tomorrow...so if I'm there today and trying to get it fixed today..why would I come.back tomorrow. Nevertheless...this was a clown situation and I left. So I then go to another reputable shop that balanced my tire for 30 bucks...ntb was going to charge 50..remember they never balanced it in the first place...I drove the car on the highway for 15 mins..it riding like a charm. I will never support this company again. I haven't seen Katie...she was the best. I plan to encourage everyone I know..not to ever go there. I feel like they were trying to get me to pay for things I didn't need..I also feel like there was no care about their mishap. I'm good. I will not allow these people to disappoint me again. That behavior is terrible.

My experience was great the people who work for you at the store 11724 Reisterstown Road, Reisterstown, Md. 21136 we so great. They explained everything to me and the cost and also how much time it would take. Everyone there was just wonderful really good customer service so I will be back again.

One of our tires went flat on the interstate. Stopped at NTB on College Rd in Greensboro, NC. Brandon and Keith did a great job diagnosing the issue and getting us back on the road in excellent turnaround time. Thanks guys!

Absolutely terrible. They were told to put the new tires on the back, but put one on the front and one on the back. I noticed this when my wife got home. Then they quoted us a price for 2 more tires, which they wouldn't honor because the manager changed his mind! Ridiculous!

Great staff, especially Marcus great service and very professional attitudes!

Mike and Larry, the best service attendants I ever ran into. Thank you so much guys, you were great!

I went to get nail removed from my tire john Allen and marcus from the store on bobby jones were very kind and helpful I had a great experience and I will recommend ntb to my family and co workers