National Tire & BatteryReviews of ntb.com

as always such a friendly and helpful staff! I will always come to this location

Kenneth (at the Towson NTB location) was polite, knowledgeable and extremely helpful. He advised me, and certainly was of assistance in helping me to resolve my engine problem. In the past I bought a full set of Cooper tires from the Towson NTB store, as well as had service/maintenance done on my car. I always had a good experience, and today was no exception. Kenneth is an asset to NTB.

I had a flat tire on a Sunday and other companies would not help me or they were closed. NTB helped me right away, fixed the problem, provided helpful advice, were very pleasant and did not charge me anything! Jawan did a great job on the repair and the lady at the front desk was very helpful. I could not be more impressed!

I purchased tires for a Class A motor home at National Tire in Broussard La. the price was good no complaints however I stopped by once to check on them and my leveling jacks were partially down I was told they tried to jack up the Motor Home using the house jacks. This is how people get killed. Then they claimed they didn’t have a tool to remove the lug nut covers. They ended up damaging 2 of the rear lugs which I have to replace. A few days later both front hub caps fell off. I’ve ask them to replace the hub caps and reached out twice but no one calls me back.

I called and spoke with Austin who told me to come in and he would help me with replacing a tire..Soon as I got there he helped me quickly..Chris the store manager was super nice and had me in and out quickly...I had no appointment...Ill definitely go back

Ronnie gave such a great experience over the phone before going in and when I was there customer service A1 smiles friendly multitasking and efficient thanks for giving me a pleasurable experience!

I came and let them know exactly what I needed done, 2-1/2 hours later I am asked if I really wanted part of my work done due to condition of my tires. I told them let me pay for the work they had already done then got to wait another 30 minutes for them to do what I had just paid for. 6 people came and went getting their work done while I sat here and waited. NEVER AGAIN I GIVE ZERO STARS!

Unfortunately, today I have to give this company a unsatisfactory review. They refused to service my car because a previous default at their 100% fault. NBT TIRE off Warrick Blvd in Newport News, VA refused to service my car because i had "previously cost the company money". Story: i had 4 new tire placed on my car, and during the process 2 of my rims were damaged by their employee . The damage was noted, repaired, and paid in full by the tire company. At the time I was happy, and willing to return as a customer because they "righted their wrong". A few months later i go back to purchase another new tire, and was told that they would not service my car because i had previosly cost them money.