NovostellaReviews of novostella.net

I have a tree in front of my house that I light at night. I have been using a 100 watt bulb or equivalent for several years. I was never really satisfied at how good a a lighting job that this bulb did. I just replaced it with the 100 watt Novostella unit. I'm just astounded at how much light this unit puts out. It is way better than my old spotlight. Plus I now have amazing color choices.

I emailed somebody about two weeks ago to mail back two weeks. They said they were on top of it and would refer the matter to the necessary department. I have not heard anything from anybody.

It’s been a month, still haven’t received it.

I have not recieved this item. I never got a tracking number to begin with and was told I would receive my package in a week (online it says delivery is 3 to 5 days). I got the shop app and at first it showed my package was already delivered. Then it changed to order received but still no tracking info. I sent and email trying to get tracking info and have yet to receive a response. And so it has been 2 weeks on an item that was supposed to take a few days. Then I looked at the return policy and the customer is expected to ship the item to an address in CHINA, customer is expected to pay for shipping.

The product was shipped very fast and arrived in excellent condition. I'm happy with this acquisition. Good quality of the product. As a minus, there are some colors which are not using the same led quality creating a flickering effect when you're recording the room or the wall with the lights on.

Order a remote controller for my lights on 11/24 and as per today 12/12 they haven’t ship it even though their description stated 2-5 days for shipping .Send several emails and none have been reply. Lights are really good tough.

I have not received the product or even a shipping notification. It's been 16 days. The purchase receipt says 2-5 days to ship and I would get a tracking number. So far nothing.

Well for one, my experience isn't yet over. I'm being sent a request to provide a review, when the order has yet to be delivered. Took multiple days for help center to get back to me. Still awaiting shipping/tracking info well past the provided delivery date. Email sent requesting refund discussions have gone unanswered.