Mary S.
Norweigan cruise lines
Norweigan cruise lines , worst I have ever experience. I will never, never use this cruise ship again. I saved over 6,000 to go on this terrific cruise where nwe were going to visit 7 islands we had two weeks. We were only able to go to 3 islands and they changed therentime from 8:00 in the morning until 12:00 not much time to do anything and all excursions were cancelled. Next excursion was same thing and mif you did not have anything schedule to do you could not get off the ship. The third ine was 4 hours on the island and you were not allowed to go in shops? The cost for my cruise was the most expensive for all port charges, nothing was ever refunded for not going to all those ports. And the last, the entertainment was the worst of all my cruises i have ever taken. I have taken at least 20 cruises and their entertainment they actually had the piano guy play two night in the big auditerium. I tried for months to get any kind of customer service from them but nothing. When I talked to my travel agent they said that norweigan is the worst for customer service, Norweigan maybe this is something you could very much work on. The customer service on the ship said they could not do anything had no authority, needed to get a hold of Norweigan themselves. just proves right there that your employees cant help people with anything very troubling.



