NorthernknifeReviews of northernknife.com

Same story, different customers. No communication and no product delivery. I will never purchase another product through Facebook again. Contacting my credit card company today. #44644

I ordered a knife on December 1st and still have not received it. Tracking #JXCYG2030736874YQ. Last message I sent to company was never answered. Very poor customer service.

I have been waiting to hear on an order and the email that they say they respond to within 24-48 hours has never been answered after several days. Purchased for Christmas and now have to figure an alternative plan. Very disappointing the lack of communication. Order 54039

Ordered 12/2. Order has not arrived, no accurate shipping tracking number, and no one will respond to my messages or emails. Thinking this is a scam.

I placed my order on 11/28/24 and have yet to receive it. I emailed the company and received back an email stating it was on its way, but the last date the tracking info was updated was on 12/12. I have emailed them two more times since then and still waiting on a response. There is no live chat or phone number to try and talk with someone about the order. As of today, I have still not received my order or any updated tracking info. They claim a 2-5 day processing of orders and 5-10 day shipping, not true. At this point, I assume I am not going to get it in time for Christmas…OR AT ALL! I would not recommend ordering anything from this company! They are not dependable. I will be seeking a refund if my items are not here by Christmas.

I am giving 1 star on shipping and delivery, like other customers I thought I would have the knife by now, I ordered on 12/9 expecting it to ship 3 to 5 days, but no tracking info found when I enter the order number. I am hoping the quality of the knife is worth the wait, frustration, and aggravation dealing with the background noise. I will update my review after I receive the product and my son lets me know the quality.

Order #428024 Update:: my package did get lost. They did reply back to my messages/email and reshipped my order and it then did come within an appropriate time. I did order from them again. The knives are super nice!!

I ordered on the website from my phone last night but trying to open either the tracking link or the 'contact us' link in the confirmation email I was sent is met with a block from my browser saying it is a "fake e-store" site. I was unable to open the northern knife website on my computer at all. I just sent an email to them to cancel my order as I'm unable to track the order and unsure if it was a legitimate store and I also see that people are saying it will not arrive by Christmas. I will update when I get a response and resolution of this issue. Kindra order numbers 460276 and 460278