NorthernknifeShipped directly from beautiful Kentucky, your hand-forged knives arrive in just 2–5 days across the US (with express 2-Day shipping available for faster delivery).🇺🇸 --NorthernKnife proudly hand-forges every knife with premium materials and timeless craftsmanship. More than simple knives, we create masterpieces of design and quality that elevate your cooking experience forever.
Northernknife (northernknife.com) has 617 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Brenda R.
This has been the worse purchase I ordered a knife for a Christmas gift and it’s a day after Christmas and still haven’t received the item or a refund I recommend not to order from this company!!
Response from NorthernknifeJan 23, 2025
Dear Brenda Roberts, I’m sorry to hear about the delay with your order. Could you please provide your order number so we can investigate further and help locate your shipment? Best regards,
Melayne S.
The shipping experience was extremely disappointing. Despite the website's promise of delivery by Christmas, the knife arrived about two weeks late. While I can't comment on its performance since it was a gift for my son-in-law, the knife itself looked great, and the packaging was impressive. Hopefully, the product performs as well as it looks, but the delayed delivery was a major letdown.
Response from NorthernknifeJan 23, 2025
Dear Melayne Snow, I sincerely apologize for the delay with your order. According to our records, your package was delivered. Could you please confirm if you received the knives? If so, we’d love to hear your thoughts on them. If not, please let us know, and we’ll investigate immediately to make things right. Best regards,
Dave D.
Waited a very long time for knife to arrive then when it did I returned for a refund. Unnecessarily heavy and superfluous detail. These knifes are all about looking cool and not so much about functionality. The company is a typical one that gives the heavy sell up front with all the marketing etc but doesn’t deliver on the actual quality of product. I imagine these knifes are very cheap to produce and the company makes a massive profit. I would not recommend them you are much better off buying a fit for purpose Japanese knife or similar. Oh and you’ll get bombarded with marketing emails once you buy.
Response from NorthernknifeJan 22, 2025
Dear Dave, I’m sorry to hear that our knife didn’t meet your expectations. Our knives are designed to maintain a sharp edge, but we understand that each customer’s experience can differ. If you haven’t already, we encourage you to reach out to us at [email protected] so we can assist further—whether it’s through providing tips, arranging a refund, or finding another suitable resolution. Best regards,
Kyle R.
Haven’t received. Multiple emails with no response and no customer service… still waiting after 3 weeks.
Response from NorthernknifeJan 23, 2025
Dear Kyle, I sincerely apologize for the delay with your order. According to our records, your package was delivered. Could you please confirm if you received the knives? If so, we’d love to hear your thoughts on them. Best regards,
Vicki A.
Order number is 430973. Horrible customer service and communication. Ordered in November, now it is Christmas. I spent a lot of money and have nothing at all. DO NOT SHOP WITH THIS COMPANY!
Response from NorthernknifeJan 23, 2025
Dear Vicki Ann, I sincerely apologize for the delay with your order. According to our records, your package was delivered on January 2nd. Could you please confirm if you received the knives? If so, we’d love to hear your thoughts on them. Best regards,
Sue C.
If I could rate no stars I would order #430162 has more frequent flyer miles then me. Ordered on 11/29 No tracking information just an order number to track on their website. Mine supposedly has been handed off to USPS since the 19th. Guess I will open a claim with PayPal. They have screwed a bunch of people it seems
Response from NorthernknifeJan 23, 2025
Dear Sue C, I sincerely apologize for the delay with your order. According to our records, your package was delivered. Could you please confirm if you received the knives? If so, we’d love to hear your thoughts on them. Best regards,
Maureen
Ordered knives a month ago and have not recieved. Sent multiple emails and no response. I have a tracking/order number #442667 and it has been at 'destination airport' for over a week now. No present for my husband and out good money. So mad at myself for not checking the legit reveiws before purchasing. will be disputing this with credit card number.
Response from NorthernknifeJan 23, 2025
Dear Maureen, I sincerely apologize for the delay with your order. According to our records, your package was delivered on January 3rd. Could you please confirm if you received the knives? If so, we’d love to hear your thoughts on them. Best regards,
Kathleen B.
Placed my order Dec.1, still have no idea where the order is. Short 3 gifts for Christmas. It’s very sad and bad customer service. I was really excited when I placed the order. Sent emails with no response. Did receive the knives they are amazing everyone loved their gifts..
Response from NorthernknifeJan 23, 2025
Dear Kathleen Brooks, I sincerely apologize for the delay with your order. According to our records, your package was delivered. Could you please confirm if you received the knives? If so, we’d love to hear your thoughts on them. Best regards,
