Zvonimir
Norelie socks are good for me
First, I asked for advice and was answered promptly. Then, I had a problem with my order, which was sorted quickly. Now, I am waiting for "fast delivery"(3-5 working days!?). I know and use Norelie socks, they are good and useful for me, and even ordered some for my relative. Arrived today, herewith better than worst case. Thank you! 5-Stars!
Response from Norelie UKMay 5, 2025
Hi Zvonimir, Thank you so much for your kind words and for taking the time to share your experience with us. I'm truly glad to hear that you received prompt support when you needed advice, and that we were able to quickly resolve the issue with your order. I also want to sincerely thank you for your continued trust in us — not only using the Norelie socks yourself but also recommending them to a loved one. That really means a lot. Regarding the delivery: I completely understand your concern. You've opted for fast shipping (3–5 working days), and it's absolutely fair to expect that timeframe to be respected. I want to assure you that your feedback has been heard. We're actively working on improving our delivery process and are currently in the final stages of partnering with more efficient couriers to ensure faster and more reliable shipping going forward. We value you not just as a customer, but as part of the community that helps us improve. If there’s anything else I can personally assist you with while you wait, please don’t hesitate to reach out. Regards, Norelie