NomadNomad is a consumer electronics and lifestyle products company based in Santa Barbara, California.
Nomad (nomadgoods.com) has 367 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Nathanial B.
Bad service they sent me a defective watch band I filed a warranty claim it took 3 weeks for them to respond saying that they no longer had any left to replace it and all I could do was return it and pay the original shipping I won’t be ordering from them again and neither should you
Joshua O.
Customer service was quick to replace my wallet after it started to peel a bit. Thank you.
JMarzi
Worst experience ever. Ordered an Apple Watch band in November, still haven’t received it and standard customer service response is “we will notify you when it ships”. Cancelled the order today. I should have read the reviews prior to buying. Avoid this company at all costs.
mac
Ordered item, which was never fulfilled or sent for delivery. Ghosted by customer service until I emailed to cancel the order, which they provided. I guess they never wanted to sell the item in the first place.
Millard B.
I ordered an expensive Apple Watch band in November 2022. It arrived in late February 2023. It does not fit my Apple Watch Ultra, despite being marketed to work with it. In looking at on-line reviews it seems there are many people with the same issue. Customer service sent me a video on how to put the watch band on, but it still does not fit. Customer service has not yet responded with a solution to my issue. I imagine they are very busy dealing with other complaints, but this is still poor service.
Devon H.
Charging dock last only 3 months then stops working just go to the Apple Store let stop giving these terrible company’s are hard earned dollars
branddr
Their latest iPhone 14 Pro Max Modern Leather case fits really poorly. Not something you'd expect from a $50 case. I contacted support the day I received it about how poorly it fits. It's been 5 days with no response. Nomad Goods has lost my business. Also impossible to find a place to review on their website. At this point, I believe their reviews are fake.
Jordan M.
Bought 2 phone cases from them. Both of them are defective. They are still under the warranty but I’ve reached out to them through email 3 times already and have heard nothing back. They don’t a phone number to call. Terrible experience so far!
