NomadReviews of nomadgoods.com

I encountered an issue with the unit that they sent me. I emailed them, and they resolved the issue. They did the right thing, and they stand behind their products. They responded. The process was a bit tedious because they issued a credit that wasn’t enough to cover the difference, but we resolved it. I have a new product, and it works exceptionally well, so I'm super happy about the outcome of the product and ultimately their customer service, which resolves the issue. They did the right thing, and they stand behind their products.

I broke the pin on the adjustment tool for my Nomad watch band. I emailed customer support and received a quick response asking for needed information. Within just a few days new pins for my adjustment tool arrived in the mail and customer support emailed me a link to an instructional video. My watch band is now a perfect fit for my wrist. All of this great service was provided without any additional cost.

Good product quality. Very responsive customer service. I am very satisfied.

I had a problem with a cracked screen protector that I didn't feel I caused, but could not say. Much to my surprise, Nomad offered to replace it for free. That is above and beyond what I expected and makes me realize that my several purchases from Nomad were valued and meaningful to them.

Great products with great customer service

Great products and great customer service! Super responsive as well.

Perfect product from a perfect compagny. Nomad is always attentive to its customers . It is a responsible and reliable company that you can always trust.

Bought a phone case (which came with a free ChargeKey V2) over Black Friday. FedEx had a major service failure and routed packages through some weird facility in Belgium in a city I've never ever heard of. I was convinced my package was lost. Nomad, however, responded to my customer support email quickly and were so kind. They refunded me the 15 GBP FedEx straight away. And kept me updated saying they had contacted FedEx to tell them to look into it. After a few days, package was released and arrived safely. Thank you very much Lily, a member of the Nomad Support Team — and Nomad as a whole for being a brand that puts effort into customer support.