Nick's BuildingReviews of nicksbuilding.com

Last year we built a custom home. As a Realtor, I have seen many doors. The one door that always made me smile when I passed it was a door with the Chateau diamond cut glass in it. I looked high and low for a door with similar glass. Every single door was a 'custom' door with 'custom glass' and for just the door with 3/4 glass, wood to be painted, locally was going to cost $10,000 plus!!!! I found Nick's Doors and got a stained mahogany 3/4 door with double sidelights for under $4,000 shipped. The door is beautiful. I just recommended someone to Nick's that is going to build next door to us. I hope he finds a great door as well. The entire experience, including shipping, was A++. I would buy again and recommend frequently. The door is just beautifully finished, quality features, and adds huge value to our home. Get all the upgrades. It's worth it.

I ordered 23 Rustic Alder interior doors, prehung and finished. The doors and finishing were excellent. They are solidly built, and every door was true and required no adjustment before setting. None had knots going all the way through the door. The price and lead time both handily beat my local lumberyard. If I could change anything, I wish the stops had not been assembled. I had to adjust several and jamb was not finished beneath them, requiring some touchup.

Good customers service. Process was easy and the door is perfect. Would recommend

Great experience

Couldn't be happier with the five 6-panel oak doors I recently bought from Nick's. Quality of the doors and pre-hung jambs was excellent. Workmanship and wood grain on all the doors were so perfect they could have all been sanded and stained as is. (I painted mine to match the rest of the house). The holes/cut-outs for latches, knobs, and hinges fit very well. The doors even included a bevel the full length of the lock-side, which I was expecting to have to cut myself. After priming and painting, hung these doors with zero problems. They look great. I also had a very good experience during the ordering, building, and shipping process. The crate arrived with everything packed very well, zero damage. All in all, I am extremely happy. Wasn't thrilled about the cost of shipping, but well worth every penny.

Ordered a clearance door from Nick's - so it was already built, just leftover from some other order that fell through. It cost just over $2200 with shipping. I waited six weeks to hear from them that the door was not standard size, as it had been described on the website. This is a remodel, and there is no room for raising the header, so that makes this a 6 week dead end. Original person who broke the news to me assured me that they could get me into another option for a similar price. That turned out to be untrue. The door they suggested I consider priced out at over $4200. They offered no discount. I've spent almost $20k with this company over the last few years. That relationship just ended. I look bad with my clients because Nick's can't fulfill their obligations nor communicate in a timely manner. Then they don't own their mistakes.

John and his staff were amazing to work with! John made sure he had the exact dimensions need to build the doors to the exact specs we needed. We will be ordering more doors in the future.

Beautiful product, poor customer service. Reading through the other reviews I wish that we had the same experience as some of the others since their doors are so beautiful. Unfortunately for us we were misinformed throughout the entire process. We started by calling and asking specific questions about additional charges since we had custom sized jambs; quoted $350.00 over the phone, which turned into $400.00 in store (per door). They wouldn't honor the price we were given. Next, good thing I did the legwork and noted everything I found on their website because once we got there I was told they did not have such a door on their website for that price, and tried charging me $900.00 additional dollars, and explained that they have a number of other websites that they didn't use anymore, and that they couldn't honor those sites prices. I calmly had him open their actual functioning website, and navigated him to the page with the door at the price I had. He explained that it was an old price and not updated on their end, but in the long-run honored his advertised price. During our three hour visit to the sales room (he kept leaving the front to answer the phone, talk to co-workers, having to fix mistakes on the paperwork) we were provided with, what I thought was valuable information, production estimates, pick-up details, etc. However, in the time leading up to our doors being completed somehow all of the information that their staff member provided us with was either incorrect, missing an essential detail, or he was entirely dishonest about. Light at the end of the tunnel....!!!...got the call that our doors are ready for pick-up! Spoke to soon...I wanted to make sure and confirm the information I received about the pick-up process before showing up there; to find out that if we wanted our very expensive, very custom doors wrapped/crated that it was $100.00 per door. I very politely explained what we were told that they came that way, and to my surprise the women on the other end started yelling at me. My response during her charade: "excuse me, (pause), why are you yelling at me?" She denied it. I thanked her and said good-bye. Since this review is quite lengthy I skipped a number of other incidents (mistakes they made on their end). We always try and support independent businesses first, even if it costs a little extra, but customer service, and more so respect for others is an essential element in all business; and for those reasons alone I would NEVER recommend Nick's to ANYONE!!!!