Don’t believe the pricing you see on social media, they don’t offer packages as low as they advertise. Also don’t pay for anything until they tell you exactly when it will ship. As soon as you pay they just start sending emails and text messages saying shipment is delayed. You may never get your product.
Response from NextmedsOct 5, 2026
Hey Suzie, your medication was sent to the pharmacy on September 9, 2026, and we're currently waiting on a tracking number. We'll let you know as soon as tracking is available. Estimated delivery is 7–10 business days. Thank you!
KI
Kitty
No meds being shipped???
I was contacted directly by “a real person” and we chatted several times. I finally placed the order and payment in full was made (posted) on my card. Had to schedule a phone appt with someone - received 4 reminders that the appt was coming up. No one ever called, but I was notified that the script was already sent to the provider. I got another slurry of texts asking to verify the current script, which I sent in, and was told that it was added to my file. Have received daily (automated) messages stating they were sorry for the delay but…. There is an issue at the pharmacy and they will notify me when there is a tracking #. No more text messages and no medication shipment or upcoming delivery info. This company is a farce! I have received this email daily:
Hi xxxxx,
We wanted to provide an update on your medication order. There has been a slight delay at the pharmacy, and processing is taking longer than usual. We’re closely monitoring your order and will send your tracking number the moment it becomes available.
Thank you for your patience — and we’re truly sorry for the inconvenience.
The Next Meds Team
Next Med Patient Support
Email: care(at)nextmeds.com
Phone: +1 855-739-9995
Response from NextmedsOct 5, 2026
Hi there, would you mind sharing the email associated with your account? We've just requested it through Trustpilot so I can take a closer look at what happened with your refill and why you didn't get any updates, and make sure everything on your account is fully resolved.
MR
M R.
They are the absolute worst company I…
They are the absolute worst company I have ever worked with and ordered from. They won't let me refund either and keep telling me they are sending it within 24 hours. They have been saying this for two weeks now
Response from NextmedsOct 6, 2026
Hey there, we haven't been able to locate your account from the details in your review. Could you share the email associated with your account? We've also requested it through Trustpilot so we can look into this and follow up with you directly. Thank you!
PM
Pam M.
So easy to talk to & answered all my questions
It was great, very nice gentleman I talked to
Response from NextmedsOct 8, 2026
I'm glad he was able to help and it's sweet of you to give him a little shoutout! Thanks Pam.
GB
Ginny B.
It is important for people to know that providers that are working with us really care about our health and are willing to help
I think it’s important for other people to know that the providers we speak with are here to help individuals walk this journey of health and wellness. I’m grateful for the help I received and look forward to my health journey.
Response from NextmedsOct 8, 2026
And we're grateful for your insight, Ginny! We know not every journey with us has been perfect, and we've certainly had our share of growing pains, but we're genuinely working every day to make the experience better for everyone. I'm so glad yours has been a positive one, and I wish you nothing but the best as you continue your health journey!
JB
John B.
Josh was great
Josh was great. He caught up with me about the dose, asked how I was reacting to the dose and we moved forward. Great experience overall.
Response from NextmedsOct 8, 2026
Really appreciate you giving him the credit! Thank you, Josh.
GT
Gloria T.
REFUND!!
Nextmeds has disappointed me again I receive medication
That was very warm; I threw it in the garage. reported to nextmeds; told them to cancel my account and send me the refund that I deserve. They cancel my account.;told me that my refund has been granted. It’s been since August 24th still NO refund; I called my bank to check to see if it was there. Nothing!!!! absolutely nothing. You did it again Nextmeds another disappointment I want my REFUND!!
Response from NextmedsOct 13, 2026
Hey Gloria, just following up: your refund has been processed, and we’ve sent you an email confirming it. Let us know if you need anything else. Thank you!
MF
Mary F.
What they claim, THEY DO!!!!!
Most of my reviews are complaint based....until now. Before I signed on with Next Meds, I had ordered my glp-1's from another company. They were good, but after losing 40 lbs, I stopped losing. I decided to try Trizepetide, but the first company was too expensive. I switched to another company for the Trizepetide, but I had issues with having delays because of documentation, so I stopped. I started looking in to Trizepetide through Next Meds. Josie, one of the account representatives reached out to me immediately. I was very off-putting at first, also suspicious. I will be forever grateful for her sticking with me. When I finally made my decision, I told Josie that I was ready. She sent me the link, I paid $149.00 (all in), and my medication shipped less than 24 hours later. There's zero hidden fees, plenty of support....and Josie!!!!
Response from NextmedsOct 8, 2026
Mary, your review made us smile! Thank you so much!! We know it takes a lot to trust someone with your health, especially when you've been let down before. But we're genuinely here because we want to make a difference in people's lives, and I'm so glad Josie gave you a reason to feel good about your decision. I hope the rest of your journey is just as smooth as the beginning. Here's to all the little wins along the way.