NextmedsReviews of nextmeds.com

Very Disappointing Experience — Poor Communication, Delayed Delivery, and Questionable Explanations I purchased and prepaid for a three-month supply of compounded tirzepatide from NexMeds on September 22. My credit card was charged immediately, and I was promised delivery within 2–5 business days. Instead, I received repeated messages about delays, with no clear shipping date. I called customer service several times and sent an email that went unanswered. When I requested cancellation and a refund, I was told that my purchase was nonrefundable—even though the medication had not shipped. After approximately two weeks, multiple phone calls, and considerable frustration, I finally received my first month’s medication. Then came another surprise: despite paying for three months, I was informed that the company would ship only one month at a time, supposedly because of federal regulations. To my knowledge, there is no blanket federal prohibition against dispensing a 90-day supply of compounded tirzepatide, provided applicable legal, stability, and beyond-use dating requirements are met. I would like the company to identify the specific regulation supporting its claim. I have been assured that the remaining two months will ship automatically, but given my experience so far, I have little confidence in those promises. My biggest complaints are the lack of transparency, poor communication, failure to meet advertised delivery timelines, and refusal to offer a refund when the order had not even shipped. Charging customers promptly while leaving them to chase down medication they have already paid for is unacceptable. I cannot yet comment on the quality of the medication itself, but based on the customer service and fulfillment experience, I would not recommend Next Meds.

I was automatically charged on day one that was a month ago, my initial video visit was scheduled a month out, still waiting on that to happen and still no update on when the meds will be approved/requested and sent out. And I have been without the meds for a month. Randomly/if at all responds to messages. Over all experience has been very very disappointing.

From the time you order your medicine, the time you receive it it’s over a week. It takes too long.