Newtek Bank Reviews | Read Customer Reviews of newtekbank.com

Newtek Bank Reviews | Read Customer Reviews of newtekbank.com

Newtek Bank reviews

445 approved reviews, newest moderated first

Linda C.
Dec 27, 2025
Very patient and helpful!!
Very patient and helpful!!
Response from Newtek BankJan 19, 2026
We appreciate the feedback and are glad our team was able to assist patiently and effectively.
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Jose
Dec 27, 2025
Great experience
Ja, Kara was great she assisted me with getting into my new account and walked me through the process. She was professional and very helpful. Thank you for a first great impression.
Response from Newtek BankJan 19, 2026
Thank you for sharing your experience. We’re pleased Ja’Kira made your first interaction smooth and professional.
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Rachel W.
Dec 27, 2025
Super help
Super helpful, as she stayed on the line to make sure I could access my account properly
Response from Newtek BankJan 19, 2026
We’re glad our representative stayed with you to ensure everything was resolved. Thank you for the kind words.
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Guest
Dec 22, 2025
Someone is always available via chat or…
Someone is always available via chat or at least every time I contact them. So far so good! AAA+++
Response from Newtek BankJan 19, 2026
Thank you for the feedback! We’re glad our team has been readily available and helpful when you’ve reached out.
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Cali E.
Dec 20, 2025
Ja'kira answered all my questions!!
Ja'kira answered all my questions!!
Response from Newtek BankJan 19, 2026
We’re happy to hear Ja’Kira was able to answer all your questions. Thank you for sharing!
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VJM
Dec 19, 2025
Initial Inquiry
The customer service rep was very knowledgeable and helpful!
Response from Newtek BankJan 19, 2026
Thank you for your feedback! We’re glad our team was knowledgeable and helpful during your initial inquiry.
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Enrique B.
Dec 19, 2025
A Strange Experience with a Happy Ending
The experience I had trying to open an account with Newtek Bank was somewhat strange, as the application was not particularly user-friendly, and I had to try several times, including calling customer service. Fortunately, I was assisted by Kimberly, who was extremely courteous and precise, and thanks to her help I was finally able to complete the process. For that, I am very grateful.
Response from Newtek BankDec 29, 2025
We appreciate you sharing your feedback. We’re glad Kimberly was able to help you successfully complete the application process.
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DMatt
Dec 19, 2025
Customer service has been great the…
Customer service has been great the couple of times I have had to call them.
Response from Newtek BankDec 29, 2025
Thank you! We’re glad our customer service team has been there for you when needed.
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