Newtek BankReviews of newtekbank.com

Waited patiently for High Yield Savings to become available again due their great rates! Needed assistance from Customer Service after account opening. Katie replied promptly to my request. A timely, positive outcome was reached with Katie and other staff's assistance.

Kimberly Grimaldo was amazing. Super responsive and professional. Made quick work of my own mistake and I really appreciate her. Plz give her a raise

Working with Michael to update my account ownership and beneficiary was better than any other bank. Every bank handles this in a different way but Michael was very responsive and guided us through rapidly and thoughtfully.

i find that every customer service person whom I've the pleasure of making contact with has been courteous, knowledgeable,and had no trouble solving whatever issue I've had. The website is somewhat utilitarian in it's approach, but the people who respond to problems have instant and comprehensive answers to questions. I'm not used to that... Special thanks to Ja'Kira for helping me with transfer questions. To all - Kudos!

Worked with Alaina to process our SBA loan. Everything went smoothly. She was responsive and helpful in guiding us successfully to the finish line.

I had a questions for my new CD ended it's 6 month period, and Ja'Kira was so helpful with my questions and explained well. So I extended with new 12 month CD now. Thank you for your support, and Thank you again Ja'Kira.

Great customer service. Jordan J was very responsive and helpful in adding joint ownership and beneficiary info to my account

I am a senior with zero technology skills. Michael Mann was so very helpful encouraging and assisting me with opening my new accounts correctly at Newtek Bank. I am so pleased to be in partnership with such a great team at Newtek. Hats off to all staff whom I have been in contact with thus far!