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Newtek Bank Reviews | Read Customer Reviews of newtekbank.com

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Money & Insurance
Banking & Money
Newtek Bank

Newtek BankReviews of newtekbank.com

4.6445 reviews
Banking & Money

Newtek Bank4.6

Reviews445 About Contact

Overall score

4.6 out of 5

Excellent

Average of 445 reviews

Distribution

5★85%
4★4%
3★1%
2★0%
1★9%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

newtekbank.com

About Newtek Bank

Newtek Bank is listed under Banking & Money.

Newtek Bank (newtekbank.com) has 445 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: newtekbank.com
Website: newtekbank.com
Category: Banking & Money
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Newtek Bank reviews

Showing 2 reviews with 2 stars · Clear filters

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Inna I.
Sep 22, 2026
When I open my account the customer…
When I open my account the customer service was excellent. Now I want to close it, however this is the second day I can't reach anyone from customer service. They don't respond to my messages either.
Response from Newtek BankSep 24, 2026
We appreciate you bringing this to our attention and understand the importance of receiving timely support. Our Client Success professionals are available 24/7 by phone or live chat on our website, or you can email us at [email protected]. We welcome the opportunity to assist.
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Diane S.
Feb 11, 2026
customer service is awful
I find the customer service not serving the customer
Response from Newtek BankFeb 19, 2026
Hi Diane, thank you for reaching out. We’re sorry to hear you did not have a great customer experience. Can you please contact us at [email protected] so that we can connect with you to assist?
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