Newtek BankNewtek Bank is listed under Banking & Money.
Newtek Bank (newtekbank.com) has 445 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Maria
Always answers quickly. Ja'Kira is excellent. She follows through immediately and knows what she's talking about. Thanks so much!
Response from Newtek BankJan 19, 2026
We’re happy to hear Ja’Kira provided quick, knowledgeable support. Thank you for the feedback.
Karen
Interest on checking and savings! Wonderful!
Response from Newtek BankJan 19, 2026
Thank you for the feedback! We’re glad you’re enjoying the benefits of Newtek Bank.
Greg
From the start when I was considering opening a savings account with Newtek Bank, the customer service personnel I spoke with were friendly, knowledgeable and more than helpful. The process has been secure, transparent and easy to follow. I look forward to Banking with them .
Response from Newtek BankJan 19, 2026
Thank you for your review. We’re pleased the process felt secure, transparent, and easy to follow.
Dhruv
I have been with Newtek now for more than 2 years with multiple CDs. Their staff is absolutely exceptional and Newtek provides great cusotmer service. Recently I dealth with Ja'Kira and she was knowledgeable , patient, kind and I very much appreciate her service.
Response from Newtek BankJan 19, 2026
We truly appreciate your continued trust in Newtek Bank. We’re glad Ja’Kira was able to assist you with care and professionalism.
Robyn G.
Ja'Kira was very patient. I am an older person and found it challenging to navigate the security systems in place at Newtek. Ja'Kira was kind, explained things patiently and helped me very much!!
Response from Newtek BankJan 19, 2026
Thank you for sharing this experience. We’re glad Ja’Kira was able to guide you patiently and provide the support you needed.
Bardia G.
Katie went above and beyond and helped us with some paperwork-we are new to Newtek, but so far 100% satisfied.
Response from Newtek BankJan 19, 2026
We’re happy to hear Katie provided exceptional support. Thank you for trusting Newtek Bank as you get started.
Tish
I recently opened a personal savings account with Newtek. The application process was simple and quick. When I had log in issues their customer service representatives were incredibly helpful and quick to resolve the situation. My only caution is don’t call during high volume hours. Be patient because they do have great customer service! Deposits were easy. I have yet to transfer money out… just know you have to plan a few business days ahead to complete transfers. Even transferring into the account… You have to schedule with a minimum leadtime of 3 to 5 business days. It’s not instantaneous. So it’s not a savings account you can draw from without planning.
Response from Newtek BankJan 19, 2026
Thank you for the detailed feedback. We’re glad the account opening process and customer support met your expectations, and we appreciate your note regarding transfer planning.
WC
Newtek Bank offers highly attractive CD rates, making them a great choice for savers. Their online banking platform is simple, clear, and easy to navigate, which makes managing accounts stress-free. I was especially impressed with their customer support—Katie responded to my request promptly and ensured my transaction was completed on time. Excellent service and reliability!
Response from Newtek BankJan 19, 2026
Thank you for the thoughtful review. We’re glad Katie was able to assist promptly and that you’re enjoying both our rates and service.
