Julie P.
I ordered parts to be overnighted
Update- After the whole ordeal, I received the product. Instead of my credit. I ordered parts to be overnighted. They never came. I was told that they were lost within UPS. (This could happen) However, the tracking number shoes that it was merely created, not sent, still, to this day. I reordered and my credit card was charged again. I did receive that order. I have contacted them repeatedly for a credit to my card and no product. To no avail. Every time I call, I am switched to numerous departments. 01/13/21 -I did finally receive an RMA.
Response from www.newark.comNov 4, 2020
Hi Julie, We are very sorry to hear that we did not get the product out to you on time and have not taken care of your credit card. Someone will be reaching out to you shortly. Would you kindly add your order number so we can pull up your information? Thank you in advance, Newark



