Wayne S.
Excellent price and item arrived in…
Excellent price and item arrived in only a few days via Fedex

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www.newark.com (newark.com) has 582 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Wayne S.
Excellent price and item arrived in only a few days via Fedex
ATHN
I was looking for some capacitors for a vintage tube amp. The details were very specific and was struggling to find them at any shop where the price made sense. Came across Newark and instantly put in an order. $20 CAD for four capacitors with shipping included (next day too!). Started to see all of these reviews of extra charges and delayed shipping that got me worried. Lo and behold, get home the evening after ordering and they are sitting on my doorstep. 1 day to get from South Carolina to Ontario, Canada. No sneaky charges or sudden invoice change. Very happy with my first order from Newark!
Doug N.
Was able to cross reference my part number easily online and discovered it was not in stock. Click the button to have them notify me when it was back in stock and it was in 2 weeks before expected. Went back online ordered the part and it was delivered within two days. Very good service without having to speak to anyone at all. Will definitely use them in the future for any electronic parts I need.
Vic M.
It had been decades since I ordered something from you...AND what I needed you had and I got it a hell of a lot sooner than I thought I'd get it...Fixed my ham radio and got back up on the air !!! Thanks Newark, I'll be reaching out to ya again !!! Vic Catlett, VA
Gianluca M.
I ordered a part and made a mistake. I will admit I made the initial mistake by making my shipping address and billing address the same. I then re ordered the part and got it within 2 days (thank you so much). However, the charge for my mistake is still pending on my credit card(twice for some reason even though the second time I ordered it I did it on my debit card). So currently I have been charged correctly once on my debit card, but two times incorrectly on my credit card. Also I ordered the last part from the stock so I'm sure that didn't help the process either. I'm guessing these transaction will never go through and when I called (Newark) she said they were non-refundable. I will definitely change my review if I can just have this corrected, thank you. The order number that was not fulfilled is 353002. Thank you. Update: I just looked and the charges were send back, Thank you so much!
Response from www.newark.comSep 3, 2021
Hello Gianluca, Thank you for reaching out and letting us know that we need to fix this for you. We are very sorry that you had this experience! This will be forwarded to our customer service manager immediately. Update: We are happy we could fix this for you! Have a wonderful weekend and stay well. Newark
Paul G.
I got my order quick and with no issues.
Response from www.newark.comJun 29, 2021
Thank you for rating us five stars, Paul! Newark
Vincent Amico Mickey's T.
If I can give no stars I would. Item I ordered said 65 in stock, minimum order 1 so I ordered 10. Get an email that I have to order 11. Called and I think I called the United nations as all "5" reps were different nationalities that spoke poor English. The last person said my item will ship tomorrow then I get an email it will ship 1/11/2021! I called back to cancel and they gave me a hard time
gary
ordered 05/05/20 , 3 products (a lot of small items) . i had called in ti verify and the lady that i had a little bit of a hard time understanding said its best to order on line as she showed different numbers. Placed the order with a $8.99 shipping for a merchandise total $64.18 dollars. 05/07/20 i called in and asked why was the shipping now $136.67 ??? the lady with the same dialect said i had selected 2 day shipping . Well at my age maybe i did select 2 day shipping 05/08/20 dug into my account order and found "standard ground shipping " called the lady back and i think it was the same lady. we both went into the computer and she said yes i see the ground shipping . stating she was going to ask her boss to get involved but in the mean time to send an email in about this issue . I have yet to hear anything invoive# 32701847 account# 395462. PO#05/05/20 12:33pm UPDATE 5/20/2020 Newark refunded ALL shipping charges with an apology. Thank you Newark for your integerty !
Response from www.newark.comMay 12, 2020
Hi Gary, We'll have someone look into this right away. Thank you for providing the order number as that will give us the best chance of tracking everything down. Thank you for the feedback. It allows us to make things right and get better as a company. Newark