Susan R.
The shades were exactly what I …
The shades were exactly what I expected. Well made, good looking and reasonably priced. I will order again from Neutralcurtains, they have lots of options to choose from.

Neutral is a pioneering brand in the realm of custom window coverings, blending the meticulous craftsmanship of a seasoned manufacturer with the creative flair of visionary designers. Since our inception in 2020, Neutral has been dedicated to revolutionizing the way people experience home decor.
Neutralcurtains (neutralcurtains.com) has 297 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Susan R.
The shades were exactly what I expected. Well made, good looking and reasonably priced. I will order again from Neutralcurtains, they have lots of options to choose from.
JML
1. they did not send the correct brackets 2. the shades have been installed and after two weeks they don't operate
Response from NeutralcurtainsSep 29, 2025
Dear Joni, Thank you for your feedback, and we sincerely apologize for the experience you've had. We can confirm that the missing No-Drill Brackets were shipped to you as soon as you notified us. We are sorry to hear that the shades are now having operational issues, and we regret that we did not have the opportunity to assist you with this before you left the review. We take full responsibility and are committed to making this right. We have sent you a follow-up email to address the operational problem—whether it requires a replacement, a refund, or a technical adjustment, we are here to help. Thank you for giving us a chance to resolve this. Best regards, NeutralCurtains
Sheree M.
Curtains and bamboo shades lovely and well made.
Gina M.
Your product is fabulous! My original order
suesan K.
These curtains are every bit as good as ones. I paid five times for I wish I earned commission because I have given so many people the name of this website. The order comes fairly quickly and the quality is excellent.
Theresa
Extremely happy with my top down bottom up window blind. The quality is fantastic. Excellent customer service as well. They are sheer enough to let a little light in during the day, but give you a feeling of privacy at night. You can see inside at night, but just shadows. I am very, very happy. The service, the quality of the product, the installation, everything is perfect. And I can't believe the price! Excellent product! I wish I could add pictures to this review, but it does not give me that option. They really are stunning.
CS
These curtains were a joke! They were horribly made. Wouldn’t lift without the Roman shades bunching up. Total garbage and customer service was even worse! RUN! I threw them in the trash!
Laurie
The custom window shades are well made — the material matches the sample perfectly, and the lining feels solid and durable. Overall, great quality and craftsmanship. Was surprised that they shipped and were manufactured in China. I have no problem with that -noting only because all marketing suggested US based. Shipping was free and timely. Installation was easy.