NeutralcurtainsReviews of neutralcurtains.com

I have made two orders and both have not been the right measurements. I've had my contractor measure and I know the measurements are correct, but 8 out of 8 of my items are off.

Service was great! We had an issue with our first order getting damaged during shipment and neutral curtains replaced it immediately. Quality was good too. Happy with what we received

I ordered two Roman shades, and from start to finish, the experience was great. When I had a few questions, customer service quickly replied. Samples were received within days, and when the shades arrived (which took only 10 days), they were well made and fit perfectly. I'm actually ordering curtains now...thanks, Neutralcurtains!

Great customer service and great products!

I ordered two Roman shades for our bedroom and we're in love. Such great quality and seamless experience.

Overall, I am very happy with my relaxed roman shades. They were very reasonably priced, arrived quickly and were easy to hang. And the quality seems very good. The reason I didn't give 5 stars is because the color is quite different from what I thought I was ordering. I ordered Belgian Linen in Oatmeal but the hue is very pinkish. I know dye lots can vary but this is too much of a variation. Luckily, they don't clash with anything in the room.

After a good experience with a “trial”’shade, I ordered 2 more. The shades are beautiful but the 2 newest ones do not stay down when pulled to the closing position. Also, one of them keeps hanging up which prevents lowering all the way. The company replied to my email with a video showing how to fix the issue. I will give that a try and hope I don’t permanently mess up my shades.

I’m honestly pretty obsessed with this curtain. It was exactly the natural soft vibe I was looking for and it was super easy to install. Looking forward to buying more!