At Neurotoned, we believe healing should be accessible, supportive, and free from retraumatization. Our trauma-informed programs are designed to help you reset your nervous system, ease anxiety, and find relief from trauma without reliving painful experiences.
Neurotoned (neurotoned.com) has 335 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
neurotoned.com
Website
neurotoned.com
Category
Mental Health
Listed on Five Star Index
2026
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Most recent review: October 2026.
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I tried to get into this program but found that it’s not what I need at this time. I requested a refund and the customer support specialist was efficient and professional and my money was refunded. I appreciated that.
Response from NeurotonedMay 25, 2026
Thank you, Sara.
While we’re sorry the program was not the right fit for you at this time, we truly appreciate you taking the time to share your experience.
We’re especially grateful for your kind words about our support team. Thank you for giving Neurotoned a try, and we wish you all the very best moving forward 💛
KE
Karen E.
It was a mismatch for me. Helpful customer service.
I made an incorrect assumption about what this course would be, and it was really an introductory course and I'm already certified, so it wasn't a correct match for me.
Nadine and customer service was very helpful. She did process a full refund for me, and it should show up in 5 to 10 days, which is standard processing time.
I believe the course that I signed up for would be beneficial for somebody who was not already highly experienced.
I'm giving it a four stars because the customer service was terrific.
Yes, the course was a mismatch. But also, I struggled with the presentation because it was such slow speaking, hence the ding of a star. In order for me to pay any attention had to put it at 1.75x speed just to be able to watch 20 of the first week (at which point I realized this course was way too introductory for me). For somebody else, a slow pace would not have been a problem. I know that many people prefer slower presentations so that they can take the information in. Perhaps if it would have been new or challenging to me I would have been delighted with the pace.
Response from NeurotonedMay 19, 2026
Hi Karen,
Thank you for such a thoughtful, balanced, and generous review.
We truly appreciate your honesty around the program feeling more introductory than you were expecting given your existing certification and experience, and we’re grateful you took the time to explain that context so clearly.
We also genuinely appreciate your feedback regarding presentation pace. As you noted so thoughtfully, pacing can land very differently depending on a person's learning style, nervous system state, and prior familiarity with the material, and feedback like yours helps us continue refining the experience.
And thank you as well for your kind words about our customer care team - that means a great deal to us. We’re very glad we could support you and help bring resolution, even if the program itself ultimately wasn’t the right match.
Wishing you all the very best in your continued work and practice. 💛
TI
Trauma informed C.
Small steps add up...
I am an experienced, trained trauma counsellor with extensive knowledge about the subject of trauma, the way your nervous system protects you. Serving others by offering support has been my life purpose. Not understanding why my breakthrough through somatic experiences wasn't sustainable I tried Neurotoned. Its not a self help book.. Its a way of living. Acting out suggestions through exercises that embodies experience.. Moving from logic to feeling. Even though I am not techno savvy I find my way navigating through the programme at my own pace, no pressure. It works for me.. Early days but I believe even small wins will add up to teaching my body how to let go. Optimistic that it will happen...
Response from NeurotonedMar 11, 2026
Hi there,
Thank you so much for sharing such a thoughtful review. It truly means a lot coming from someone with your background and experience in trauma work.
We really appreciate how beautifully you described the shift from understanding trauma intellectually to embodying the experience through practice. That intention — moving from logic into feeling and gently teaching the nervous system new patterns — is exactly what Neurotoned was designed to support.
It’s also wonderful to hear that you’ve been able to navigate the program at your own pace and find what works for you. As you said so well, small steps truly do add up, and those small wins often create the biggest long-term changes in the body.
Thank you again for taking the time to share your experience and for the meaningful work you do supporting others. We’re honored to be a small part of your journey.
IJ
Ia J.
Update: Issue Resolved: Sounded Good But Cannot Access the Program
Update: I am updating my review. The support team got back to me. While there was a delay in response, there is a support team there. They were very apologetic, warm in response and worked to resolve the issue. I decided to keep the service. As I am now able to login, I can now see what neuro training is available. I purchased the 30 day program with lifetime access. While I am just starting, I can see the program contains training to help understand the nervous system, trauma in the body, and how to calm and care for it. There is section on co-regulation for parents and with relationships and a library of over 30 videos with practices for soothing your nervous system. There are a few bonus trainings I was pleasantly surprised to receive on managing chronic fatigue through expressive arts, vagus nerve healing and improving sleep. I can't tell you the effectiveness of the program as I haven't done it yet, but I can assure you this is not a scam, there is a real program in place and appears to be great value for the price.
I encourage the company to please increase customer support response time to troubleshoot login issues. I see others that had the same issue and this would prevent refund requests or fear of being scammed. The website version on my phone was a little harder to navigate in terms of getting back to home page and accessing programs. I ended up downloading the app for no additional charge and was able to fully access my program there. The app is a much friendlier experience to navigate with easy direction and access to all the programs. I am looking forward to going through the course content
***
Original review: This sounded like a good program. My card was charged but I never received a confirmation of purchase nor login info. I wrote support and was pleased to get a response telling me a link was re-sent for me to access the program and to let them know if I had problems. I didn’t receive a new link, it wasn’t in SPAM folder and I have now sent three follow up emails over the past week and have not received one response back to remedy the situation. I tried doing a password reset but it didn’t recognize my email. I really wanted to give this a chance but I can’t even access the program. I’m disappointed. At this point I will now have to look at how to cancel it.
Response from NeurotonedMar 11, 2026
Hi Ia,
Thank you so much for taking the time to update your review. We truly appreciate it.
First, we want to sincerely apologize again for the delay you experienced while trying to access your program. We completely understand how frustrating that must have felt, especially when you were excited to get started. Your patience and understanding mean a lot to us.
We’re really glad we were able to resolve the login issue and get you into the program. It means a lot to hear that you’ve already been able to explore the content and see the range of tools and practices available inside.
Thank you as well for the thoughtful feedback about response times and navigation. We take comments like this seriously and are actively working on improving our support response time and making access to the program smoother for new members.
We’re so happy you decided to stay with the program, and we truly hope it supports you on your journey with nervous system healing. If you ever need anything along the way, our team is always here to help.
IE
Izabella E.
So much knowledge gathered in one…
So much knowledge gathered in one place. It’s both a program, a community and a place to enjoy live group sessions. And it’s so gentle. You can really take it in your own pace. Like ut should be. Thank you!
Response from NeurotonedMar 11, 2026
Hi Izabella,
I'm so genuinely glad to hear how much the program, community, and live sessions are resonating with you. It means a lot to know you're finding such valuable knowledge and experiencing the gentle, self-paced approach exactly as it should be.
Thank you for sharing your kind words and for taking the time to leave such a thoughtful review. Your feedback truly helps us create a more supportive space for everyone. We really appreciate you!
ME
Michelle E.
Easy, accessible and no pressure!
My experience has been great so far. The app is great when you are on the run. I like to set aside a 30 minute window in the morning to practice the easy exercises, and listen to an informative video.
Response from NeurotonedMar 11, 2026
Hi Michelle,
It's truly wonderful to hear how much the Neurotoned app and the exercises are resonating with you.
Setting aside that 30-minute window in the morning to practice and listen to the videos sounds like a really supportive rhythm, especially when you're using the app to stay connected on the go. Thank you so much for taking the time to share your positive experience and for your kind review.
SO
Sandra O.
I find most of the techniques useful
I find most of the techniques useful. I like the first ones on gargling and breathing. I’m not up to yoga yet. The art ones are fun and relaxing. The program is creative and has different ideas
Response from NeurotonedMar 11, 2026
Hi Sandra,
It's truly wonderful to hear that the techniques are resonating with you and that you're finding usefulness in them, especially the gargling, breathing, and art ones. It takes real courage to explore these different ideas and integrate them into your journey.
Thank you so much for sharing your feedback on how creative and varied you find the program. We're really glad you're part of this community.
LD
Laetitia D.
J'aime beaucoup cette application
J'aime beaucoup cette application ! Il y a beaucoup de matériel (vidéos, pdf,..) qui se debloque au fur et à mesure et je sens les bienfaits sur mon système nerveux.
Les lives/replays d'une 1h sont également riches en même temps que régulateurs.
Un vrai soutien pour mon système nerveux ! 👌🙏
Response from NeurotonedMar 12, 2026
Merci beaucoup pour votre retour, Laetitia!
Nous sommes vraiment heureux d’apprendre que le programme vous aide et que vous ressentez déjà des bienfaits sur votre système nerveux. C’est exactement l’intention derrière Neurotoned : offrir des outils accessibles et progressifs pour soutenir la régulation au quotidien.
Nous sommes également ravis que les sessions en direct et les replays vous apportent du soutien. Merci d’avoir pris le temps de partager votre expérience avec la communauté. 🙏💛