Neighbors BankReviews of neighborsbank.com

My loan team was great. Kara was awesome. Khalil is the loan officer every first time homebuyer needs. He was outstanding! I would definitely recommend Neighbors Bank to everyone I know.

I wouldn't give even one star. This company is what the consumer protection agency warns you about. Alex Stillwell is complicit in the scheme calling you demanding when you call out the mistakes and calling them out for ignoring your requests. They do not care about anything but to push through a loan that only represents their interest. YOU ARE WARNED to go elsewhere. Reading the other reviews are exactly what we went through. Update: 05/02/2024. I attempted to give this company another opportunity to rectify the situation. They FAILED. I stand by my original review. Do not use this company unless you like a real good clown show.

Title: Beware: Nightmare Lending Experience Ahead! I cannot stress this enough: steer clear of Neighbors Bank unless you're in the market for a migraine-inducing, soul-crushing lending experience. My recent encounter with Christian and Caleb left me questioning not only their competence but also their integrity as a financial institution. From the get-go, the process was riddled with incompetence and indifference. It felt like dealing with a bureaucratic nightmare straight out of a Kafka novel. Communication? Non-existent. Transparency? Forget about it. It's as if they take pleasure in keeping you in the dark, leaving you to navigate a labyrinth of confusion and frustration. But wait, it gets worse. The terms and conditions they offered were nothing short of predatory. Hidden fees and straight-out lies lurked around every corner, ready to pounce and devour your hard-earned money. And don't even get me started on the interest rates! It's highway robbery disguised as a lending service. To add insult to injury, their customer service was abysmal. When I tried to address my concerns, I was met with dismissiveness and condescension. It's as if they couldn't care less about my experience or satisfaction as a customer. It's evident that their priorities lie not in serving their clients but in lining their own pockets at the expense of others' financial well-being. In conclusion, save yourself the headache and heartache by avoiding Neighbors Bank like the plague. There are plenty of reputable lending institutions out there that actually value their customers and offer fair and transparent terms. Don't let yourself fall victim to the predatory practices of this deplorable excuse for a lending company. You deserve better.

The home mortgage appraisal took over two weeks longer than promised. The buyers were putting 50% down, yet the bank’s underwriters were asking probing questions about their own appraiser’s findings causing more delays, even after the initial two week delay. The entire process was overly burdensome and they really need to refine their processes. There was way too much banking red tape given the parameters of this transaction.

Jessica and Kara communicate in timely and clear ways. They understood our situation and walked us through all the steps. The portal is excellent and easy to use. Made e-signing a piece of cake and ensured a fast turn around.

Really friendly staff always eager to

Jessica was the best loan officer! Highly recommend!

I am in the final stages of closing my first time home purchase and I have chosen to use neighbors bank. I could have gone to a local firm, which I did, but I chose to stay with neighbors bank. My loan officer Jason reddy is bar none the best loan officer in the world. Even my realtor agent who had no affiliation with neighbors said that Jason is someone she can now recommend. He doesn’t just blow you off and get to you when he can he busts his butt and makes stuff happen he shoots straight with you and tells you what you need to do to make your purchase a success and as less stressful as possible. I can’t say enough about neighbors bank and more importantly Jason reddy.