WH M.
All I can say is that it's modestly…
All I can say is that it's modestly better than Openbank.us as Neighbors Bank at least has polite people with which to communicate via e-mail. Nevertheless their sign-up procedure, like Openbank.us, is w-a-y too involved compared to any other bank I've dealt with which are many. It seems a lot of these online sites whether banks or other businesses rely soley on a person having a cell phone to do business. I'm thinking they may be a handful of people who managed to cobble together a "bank" as a business, set up a Web site and name and let the computer do the rest.
Response from Neighbors BankMar 3, 2025
We appreciate you taking the time to share your experience with us. While we’re glad to hear that our team provided polite communication, we’re sorry that our sign-up process felt overly complex. We’re always looking for ways to improve, and your insights help us refine our processes to better serve our customers. If there’s anything we can do to assist you or address any concerns, please don’t hesitate to reach out—we’d love the opportunity to help. Kaleb Leeper Client Advocate [email protected] 833-919-1229