Neighbors BankReviews of neighborsbank.com

The Customer Service, patience and attention to detail was superb.

We had a wonderful experience with Neighbors Bank. Both Garrett and Jill were great. Garrett helped us from getting pre approved until we closed. He was always available for any questions we had, and we had many. Jill was also wonderful. She was very pleasant each time we spoke with her. They made the entire process smooth and kept us informed at every step.

Melissa and Craig. As a former MLO in the industry, I can say with confidence they truly go above and beyond. Very happy eith them.

Garret E. and Jill B. were extremely helpful in my home buying process. As a result of their hard work and persistence, I was able to purchase a house at 19 with my fianc If you want someone in your corner that will fight to get you a loan that works for you, I highly recommend these two.

Let Me start by saying OMG!! I AM SO GRATEFUL!! I truly believe God put Neighbors Bank in my path, but more than that, I believe He specifically put Melissa and Charles in my path to be my loan officers. From the very first conversation, Melissa made me feel completely heard, understood, and cared for. She listened to every detail of what I was looking for, took the time to explain things to me, answered every question I had. They never made me feel like I was bothering them, no matter how many questions I had or how many times I called. When I got under contract and found the home I truly wanted, the process became much more difficult than I ever imagined. There were so many questions, concerns, unexpected issues, and things that had to be worked through with this property. And through ALL of it, Melissa and Charles stood beside me. I worked closely with both of them throughout the entire month, and they were there every step of the way. They didn’t just help me get a loan—they helped me get through one of the most stressful and important processes of my life. I am truly, deeply grateful for all the hard work and detail they put into me and this process. I honestly don’t know what I would have done without them. Melissa and Charles, thank you for believing in me, fighting through the hard parts with me, answering the endless questions, and million and one calls. I will never forget the way you helped me get to the moment of becoming a homeowner. ❤️🏡🙏🏽

Be able to call and ask question about ever step

I came across Neighbors Bank via Internet. I usually skeptical about trying the "pop up in you feed" banks. This one time, I decide to step out in Faith. I somehow got aligned with Ms. Tasha Williams. Tasha is dream! Her professionalism is unmatched. I told her what I wanted and would like to happen, respectfully, and she made it happen. She made it happen! 😊 Tasha is still one of those representatives that treats you like a "customer/client." She knows what she's doing and goes hard for her customers. Her love for God, humanity and what she does, explains why she's Great! Times are a bit tuff for everyone. It's a breath of fresh air to be aligned with someone, a team, that works too accommodate you/us the consumers. I'm so grateful.

From the very beginning of the process Joey Mirth was very pleasant and great to work with. He was very informative and kept me up to date throughout my entire home buying process. He is honest and very reliable. I would highly recommend him to anyone.