Neighbors Bank Reviews | Read Customer Reviews of neighborsbank.com

Neighbors BankReviews of neighborsbank.com

4.6510 reviews
Banking & Money
3621 Discovery Parkway Suite 115, Columbia, Missouri

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Neighbors Bank

About Neighbors Bank

At Neighbors Bank, we believe homeownership should be within reach for everyone — especially those who feel the system wasn't built for them. We specialize in low-to-no down payment home loans, including USDA, FHA, VA, and conventional options, and we work hard to help you find the best fit for your situation.Founded in 1945 in Clarence, Missouri and headquartered in Columbia, Missouri, we're a direct-to-consumer mortgage lender serving borrowers in 49 states and Washington, D.C. We're also proud to be the #3 USDA lender in the nation.No question is too small. No goal is too big. We're here to walk through this with you.Neighbors Bank | NMLS #491986 (www.nmlsconsumeraccess.org) | Equal Housing Lender | Member FDIC

Neighbors Bank (neighborsbank.com) has 510 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: neighborsbank.com
Website: neighborsbank.com
Category: Banking & Money
Location: Columbia, Missouri
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 9% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Neighbors Bank reviews

510 approved reviews, newest moderated first

FAILURE TO C.
Sep 5, 2024
CANCEL MY LOAN IMMEDIATELY
CANCEL MY LOAN IMMEDIATELY! I do NOT want anymore to do with your loan process. I have a FICO of 830 and have also seemingly descrimanatory behaviour towards me since I am from St. Louis. I also feel this was a bait and scheme from realtor.com and no business for you because you aint my neighbor.
Response from Neighbors BankSep 5, 2024
Thank you for reaching out to share your experience. We're disappointed to hear that your communication with us has not been satisfactory. We take your concerns seriously and want to assist you further. Unfortunately, we're unable to locate your file with the information provided in your review. To help us resolve this issue and ensure your concerns are addressed promptly, we kindly ask you to reach out to our Client Advocate team at 833-919-1229 or [email protected]. They are ready to assist you with any questions or actions you wish to take. We look forward to hearing from you and working together to resolve this matter. Kaleb Leeper Client Advocate [email protected] 833-919-1229
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Joanne C.
Sep 4, 2024
We are moving from out of state to…
We are moving from out of state to Missouri. From the first contact everyone we dealt with at neighbors bank was so responsive to our many questions, how to send documents electronically etc. And they got back to us so quickly.
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Valorie C.
Sep 4, 2024
I had a great team that was thorough
I had a great team that was thorough, effective, and efficient.
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Dustin K.
Aug 31, 2024
They’re awesome
They answer all questions asap
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Lisa H.
Aug 31, 2024
Friendly people and efficient…
Friendly people and efficient processes. We were informed every step of the way, and we're signing on our home before we knew it.
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Ish
Aug 31, 2024
Amazing Experience!
Website and software super user friendly and easy to navigate. Loan officer Jessica Jamison kept gret communication throughout, and I enjoyed working with their team. Overall refinance process was fast and seamless.
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Tim T.
Aug 31, 2024
Neighborsbank for the win
The entire loan process was very easy. Erich is the best loan officer there is. 11/10 would recommend.
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Undefinable
Aug 30, 2024
You won't be disappointed
With the process all happening online, it made my journey extremely easy and fast. Chad W. went over and beyond his call of duty. He is knowledgeable and patient. This was my first experience with purchasing a home so I had endless questions. He answered them all professionally and with quick responses. When I was moved on the the underwriting process, Madison D. was the coordinator. Again, outstanding service, very professional and seemed to work every day. I couldn't have gotten a better team!!! Thank you Neighbors Bank for making what seemed impossible, possible!!!!
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