Savannah L.
Everything was simple and easy to…
Everything was simple and easy to understand. My team went above and beyond and we're always ready to answer my questions, even after hours. They made a very overwhelming process simple and easy!

At Neighbors Bank, we believe homeownership should be within reach for everyone — especially those who feel the system wasn't built for them. We specialize in low-to-no down payment home loans, including USDA, FHA, VA, and conventional options, and we work hard to help you find the best fit for your situation.Founded in 1945 in Clarence, Missouri and headquartered in Columbia, Missouri, we're a direct-to-consumer mortgage lender serving borrowers in 49 states and Washington, D.C. We're also proud to be the #3 USDA lender in the nation.No question is too small. No goal is too big. We're here to walk through this with you.Neighbors Bank | NMLS #491986 (www.nmlsconsumeraccess.org) | Equal Housing Lender | Member FDIC
Neighbors Bank (neighborsbank.com) has 510 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Savannah L.
Everything was simple and easy to understand. My team went above and beyond and we're always ready to answer my questions, even after hours. They made a very overwhelming process simple and easy!
Ritchie M.
Great folks to deal with they did great on getting me my own home
Domingo C.
Fue muy fácil y papido el proceso. A pesar de no hablar inglés ellos me ayudaron para que todo funcionara. Gracias por todo el equipo.
Caroline
Getting a mortgage can be a daunting task. Neighbors Bank was so easy to work with. We did almost everything online. John Wilson was so nice and patient with us. The time from start to finish was amazing. We highly recommend Neighbors Bank.
Tony X.
I thought I’d never see the day of being a home owner and Chris Yackley made it happen and he was very informative as I did not know anything about the home buying process. Definitely recommend you check him out
Toshua T.
We were pre-approved. My husband had a job offer. They claim they could not verify new employer info because of restructuring. They called and ask for employer info, it was the same on promise of employment documents. After the call we didn't hear from them for weeks. After calling through main number I was connected to Amber who informed me that Holley our original loan Officer had left on maternity leave. Then I was told they were waiting for us to pay appraisal and have appraisal done to complete underwriting. This is the scam... they already are going to deny your loan! They took the money did the appraisal and denied us from the previous issue, not able to confirm future employment. The company you pay for the appraisal owns Neighbors Bank. What's more insulting is they lie and say they gave you a different appraisal, and won't allow you to access you application or files when you log in after they deny your loan. They stole our money just like I'm reading they did to others!
Response from Neighbors BankSep 10, 2024
Thank you for sharing your feedback. We are genuinely sorry to hear about your experience and the frustration you and your husband have felt during the loan process. This is certainly not the level of service we strive to provide, and we understand how disappointing it must have been to encounter these challenges. We would like to investigate this matter further to ensure everything was handled correctly and fairly. Please reach out to our Client Advocate team at 833-919-1229, and we would be happy to discuss the details of your case and work towards a resolution. We appreciate your candid feedback, as it helps us improve our service and avoid such issues in the future. Kaleb Leeper Client Advocate [email protected] 833-919-1229
Jared H.
Simple and easy just like my review
Marcel J.
Neighbors Bank is equipped with the best loan officer, Crystal Washington, and staff! They care about your needs and explain to you the process and tell you exactly what they need from you for the experience to become a successful experience. If you hit a roadblock, they will work hard to find a solution that will help you. Neighbors Bank staff are caring and are there to make your experience a wonderful one!